We got stuck in a snow storm and had to find a place to stay in Hope. We stayed at the heritage inn and were pleased with our choice. The rooms were clean, the beds were very comfortable and we had a place that could sleep 6 for 100 dollars. No complaints. The next morning after the snowstorm one of the men working there was shovelling people out giving their cars pushes to get them out, it was a good stay! If I'm stuck in Hope again I'll stay here.

We booked several rooms for a youth hockey team, my room was absolutely gross!! When I first got the room, there were white stains on the bed and a dirty towel in a drawer, need I say more? I was horrified. My microwave was dirty too. After telling the manager, he tried to make loads of excuses, finally my room was cleaned and I thought it was suitable. The next day I came into my room and found millions of bugs in the carpet, one of my kids dropped a potato chip and they were everywhere! I have pictures to prove it!! The manager then insinuated I brought the bugs with me to his hotel and wanted myself and my 2 young children to leave his hotel and find another. It was 10 pm at night! I am soooo upset with the service and the way the problems were handled. It was an awful experience for my family, I do not recommend staying here at all!
I was not the only room that had bugs in it either!

We stayed here in September 2011. Although the room was quite spacious and the bed was very nice, we later realized that there were probably similar rooms at other places for a lower rate. During our trip through BC on average we paid 25% less for the same type of room.

We stayed here in May on our way back from the okanagan and a rafting trip because it was dark and we were way too tired to continue on back to Vancouver. After going to several different hotels and getting quoted outrageously high prices for what they are, we finally stumbled upon this gem. Got a great rate and a great room. The room was very clean, had basic amenities, and staff were pleasant. And really, what more do you need or expect from a motel in a small town? After seeing what else was out there, this one is definitely one of the better motels in town.