Unfortunately I stayed only one night at this beautiful hotel on business. Check-in and check-out were easy. Valet parking was handy and much appreciated. The room was great (corner room) with fantastic views of the water. Dinner at Prime Steakhouse was very good. Ordered room service for breakfast the next morning and it was delivered quickly and efficiently. Service was fantastic. Everything was great, I wish I could have stayed longer. I hope to be back in the summer.

We went to this hotel a few nights ago January 27,2012. At first we were given a suite in the older wing...not nice...stale smell..not vaccumed. I did not want to stay given the price of this room $175. per night in the off season. I went to the front desk and in my smiling voice told them my disappointment and asked for a refund. The desk agent was very, very nice and apologized profusely. He then gave us an upgrade in the new wing, ocean view suite that was lovely. He told us this room went for over $500. per night in the summertime. I would believe it. Would I stay here again? Probably not...too much money for my blood and I did not feel it was necessary for what we wanted.

Amazing views, amazing rooms, amazing staff! From the parking lot to the pool everything was perfect. We can't wait to go back!

At a recent stay in this beautiful beach front hotel.....not only did we love our room, the views are amazing. The workout room was clean and the equipment in good condition. The pool and hot tub are a nice amenity. The staff were courteous, friendly and efficient. A visit to the Prime Steakhouse located in the hotel itself topped off the stay--delicious steak and seafood! I recommend this hotel to all who enjoy or want to experience the beauty of Vancouver Island!