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BEST WESTERN PLUS Columbia River Hotel – reviews, photos

1001 Rossland Ave, Trail, British Columbia V1R 3N7, Canada
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BEST WESTERN PLUS Columbia River Hotel
BEST WESTERN PLUS Columbia River Hotel
BEST WESTERN PLUS Columbia River Hotel
BEST WESTERN PLUS Columbia River Hotel
BEST WESTERN PLUS Columbia River Hotel
BEST WESTERN PLUS Columbia River Hotel
Ranked #1 of 3 hotels in Trail
4.0 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    5
    14
    6
    0
    0
Date Rating
Vancouver
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Nice, but AC failure made it unbearable”
3 of 5 stars Reviewed 28 April 2011

I stayed here in July 2010 for business. It was a nice hotel, clean and tasteful, with free WiFi. I was going to stay a week, but after 1 day, I checked out and had to leave. The air conditioner was on, but it could not keep up with the 42 degree+ (celcius) temperature. The air conditioner would cycle on, but cycle off before the temperature was reduced enough to make it comfortable. I had a really bad sleep. Trail is a very hot place in the summer, and I think it's unacceptable to have weak air conditioners.

Rather than change rooms or take my chances with another night at the Best Western, I just moved to the Prestige Inn in Rossland. Less than 10 minutes away up the mountain, it was a much nicer hotel. Better view, more reasonable temperature.

I can't really fault the Best Western for being in a hot area in summer, but the lack of dependable A.C. drove me off. I'm sure in a less hot season it would be fine.

  • Stayed July 2010, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew Rogers, General Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review
1 May 2011
Dear Guest:
I am disappointed that our property failed to meet your expectations. I can assure you that we take all of our guest comments to heart and use them to make continuous improvements. Next time you are in Trail, I would like to invite you back to the hotel. We look forward to meeting all of your expectations. Again, thank-you for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great place to stay.”
5 of 5 stars Reviewed 19 March 2011

Stayed for just one night but had a fabulous stay. Very clean hotel and quiet!

  • Stayed March 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abbotsford, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Central Location”
4 of 5 stars Reviewed 9 January 2011
2
people found this review helpful

Traveled to Trail for a wedding, Hotel was nicely updated, free wifi. quiet for the most part. We asked for recomondations for breakfast in the morning and was told there was not much open except there attatched resturant. Food was very good at the resturant but over priced and service in the resturant was painfully slow, even thou there was only my wife and I and another couple in the resturant. My wife asked for a half order of Oatmeal and received that, but we were charged the full price on the bill. Coffee was see thru
Recomend the Greenwood resturant for breakfast. Older style motel and resturant but food was awesome. The resturant was packed.

Overall the staff at the hotel were very friendly and helpfull. Will stay there again when in Trail

  • Stayed December 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Senior Contributor
30 reviews 30 reviews
Reviews in 25 cities Reviews in 25 cities
66 helpful votes 66 helpful votes
“Totally Average”
3 of 5 stars Reviewed 9 December 2010
1
person found this review helpful

This was surely the most average hotel room I have ever stayed in. There was nothing wrong with it but it felt like it had been designed by a 1980s computer programme. I literally could have been anywhere. Aside from the room the staff were friendly and the breakfast and food in general quite good. The town itself is tiny but there is one good restaurant that the hotel staff will recommend.

Stayed May 2010, travelled on business
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Elk Valley, B. C.
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
“Good hotel for small city”
4 of 5 stars Reviewed 19 October 2010

The Best Western Terra Nova is a very nice hotel in Trail, which honestly does not have much in terms of accomodation. Comfortable, clean with a small but good workout room.
Hotel restaurant is good.

Stayed September 2010, travelled on business
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Additional Information about BEST WESTERN PLUS Columbia River Hotel

  • Best Western Trail
  • Trail Best Western
Address: 1001 Rossland Ave, Trail, British Columbia V1R 3N7, Canada
Price range (per night):* INR8,837 - 9,560

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