We had planned an auto tour and booked 8 months in advanve confirming with credit card and received a confirmation #. When we arrived exhausted they had given our room away. The desk clerk had our reservation info at the top of their ledger for the eve but could not explain why they gave our room away. There were no other openings and we had to sleep in our car! Avoid this place like the plague!

We stayed here in August 2010 and were very disappointed in the rooms. WE found them to be old and rundown. Found excellent and cheaper accomodation at princeatprince.com in North Sydney. Beautiful 4 room suite, fully furnished. with top of the line everything.

We have stayed at the Clansman two to three times a year for many years. I have rcommended it to family and friends who visit Cape Breton. The management and staff have always gone out of their way to accommodate us and our needs. The motel is clean, welcoming and the food is great!!! They make us feel like old friends when we visit..... I highly recommend The Clansman! Stay in one of their cottages..... WOW!!

First, the good stuff. The room was neat and clean, and beds were relatively comfortable. Everything worked that was supposed to, although the air conditioner was so loud we had to turn it off at night.
I have two main complaints. First, our room had no coffee-maker. Maybe I am spoiled, but it seems as though this should be a basic minimum of all hotel rooms. Especially since the dining room doesn't open until 7 am, and most people who stay at the Clansman are getting an early morning ferry to NL. I woke up at 5:30, no coffee, went to the lobby to see if they had any brewing for guests, and they didn't. They told me that because I had booked a "cheap" room (I paid over $100!!!!) my room didn't come with a coffee maker. I was directed to Tim Hortons. Not good enough.
The second issue I had was that they advertised wireless Internet. We tried to access it, and could see the "Clansman" link, but it was secured instead of being unsecured. I called to the front desk to get the WEP key so I could connect to it, and no-one there even knew what a WEP key was. They either should have open access, or at least be able to tell guest how to log on.
Both of these issues really grated me. But if you are just looking for a bed for the night, go for it. It will be an expensive stay (value for money), but at least the room is clean.