A group of friends and I booked into the 'village' for a fun weekend getaway. We were assigned a 3 bedroom suite in the Weider Lodge and it is VERY tight for 6 people, let alone the fact that it sleeps 8. This is my second time staying at the WL in a 3 bedroom suite. I'm not crazy about the building and would have preferred The Grand Georgian - however you have no choice in the matter and they will assign you your hotel at check-in. That could be GG, WL or Seasons.
Check-In - You have to stop at the GG to check-in and get a parking pass. There is no staff manning the front desk at the WL. If you need to speak to someone in-person, you have to walk back to the GG desk. The WL is a bit of a ghost town, very little action.
The Pool - Closed until further notice on the day we arrived, a bit of a bummer. We were told to trek it over to the GG pool, which of course was PACKED because you have families from two FULL hotels cramming into it.
Check-Out - Wow! They really give you a hard time about late check-out. Regular check-out is @ 11 AM, which is quite early in the hotel world. We had to call and ask three times before we got it bumped up to Noon. I wonder if anyone was even checking in on a Monday evening?
The Room - The place seems to be getting a bit rundown. The towels feel like sandpaper and are the thinnest I have ever seen. No conditioner - just 'conditioning shampoo'....I hate that! Especially for a $400/night suite. Only 2 complimentary newspapers were found in the lobby @ 6 AM and they were gone fast. The TV is not a flat screen and barely picked up 10 channels! The on-demand movie button didn't work, we called down to get it fixed, they brought a new remote and even rebooted the system but it still didn't work. The comforters on the bed were also looking a bit worn/frayed and even stained.
My recommendation is to pay just a little bit more and stay at Mosaic - which is much newer and more modern. Plus you don't have to wait for a hotel assignment, you know you'll be in here. I think the service might also be a lot better @ The Westin too.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC