December 2011 - Ourselves with another family rented this chalet from December 23-26th 2011. We were very disappointed with the upkeep of this chalet and the amount you pay to rent it is a rip off. The advertisement of this chalet is false at 116 Charmichael Cres with Blue Mountain Chalet Rentals chalet #732
Do not be deceived by the pictures in the rental ads. First off the Kitchen is far from new and if there were heated ceramic flooring in there we sure could not feel it at all. The Hot tub is not well kept or is the sauna. That beautiful fireplace that shown in ad to hook you, you are not permitted to use, the gas fireplace in the basement where the pool table is located is disconnected. The two bedrooms in the basement basically have no heat so the 7 bedrooms they advertise are really only 5 because in cold night those room are very cold. The Sauna door the inside wood is all peeling off and apparently someone thought it was appropriate to leave some marijuana butts in there.
The master bedroom they boost about yes it is very roomy and yes the gas fireplace in that room is the only one that work.
The door to the bedroom top hinges were coming off so closing the door was not so easy, the shower has two shower heads only one works. A lot of mirror in that room which all were dirty.
None of the ceiling fans works, burnt out light bulbs all over the place in there so lighting was not that great.
The outside light by the hot tub was not only burnt out but according to the maintenance man it is only a decoration
The entire chalet was not cleaned before we came this included walls and bathrooms not cleaned. We contacted the Management office that did send out a maintenance man unfortunately he did nothing when he was there other than to let us know that the fireplace was disconnected in the basement because they installed the flat screen TV over it and that as far as he knew there was no heated ceramic flooring. At that point we just wanted him gone due to many reasons one obvious one was that it was our Christmas Vacation with our family and spending it with a maintenance man in the chalet was not part of the plan especially when the management company should have ensured everything was done prior to our arrival considering the amount of money it cost us to rent the chalet.
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