Was in the midst of a change of residence from another city to the Midland area with my 2 cats. Had stayed at this Comfort Inn on 2 other occassions and have found the front desk staff very helpful and pleasant, especially Mary W. Mary was always pointing out good places for eating and shopping. She was also very knowledgalbe of the area when giving directions to any guest who needed them.

The room was great--good beds, pillows, etc. for a fine night's sleep. When we checked in the staff person remarked that they were fully booked.

So why did they run out of the promised free newspapers early in the morning if they knew they had a crowd? And how did they expect but three tables in the breakfast to be enough for the great number of people that emerged? Why was there but one toaster (a weak one at that) for the hoardes of hungry morning folks who wished to heat their waffle or muffin or bread? The line stretched way back. The breakfast staff person tried valiently, and courteously, to keep pastries and hard boiled eggs and coffee replenished and succeeded, despite having to noticeably and apologetically work her way through the crowd of people queued up for the toaster -- and she largely succeeded to an admirable degree. I hope she was paid extra for the challenge that it was!!!

Would we go back? I think I'd check first as to whether they were close to full capacity and if so give it a pass--or at least rise at an even earlier hour to claim one of the few newspapers they apparently order!!

this is a great place to stay i really liked the breakfast Lois was very kind and helped us lots. Lyndsey was very kind and made us feel right at home. i had a very nice sleep.

We stayed as part of a group, with somewhere in the neighborhood of 6-8 rooms.

Here are the noteworthy good things regarding the hotel.
Right off Route 12. Within walking distance to Walmart, a dollar store, Mark's a clothing store, and Ryan's restaurant. Downtown Midland is roughly 4 km away. Penetang about 8 km. Courteous staff. Plenty of parking for trucks, cars, and campers. BBQ Grill area was huge. Internet access. With cable tv, had access to about 50 channels, pretty standard. Very easy to pack/unpack. Only a 2 level hotel, but no elevator.

Here are the poor things in general with experience among the group.
The staff wasn't able to coordiniate with our different guests among the group. Typically a group is under one name, or a host of names, which are all provided at time of making arrangements. In this instance first contact was made in April, and stay was in June. The group rate was higher than the special found on choicehotels.ca. Group rate quoted was $112, but special offer LWOW was $89 a night. The staff was able to find some confirmation of reservations, but not others. Every member of the group had issuing with getting the $89 rate. Quotes from the staff ranged from, "this is going to get me fired," to "we can't find your group, at all." Problems with the rooms we stayed in, ranged from large army ants on the wall/celing, to dog hair on the bedspreads, and multiple smells of various pets depending upon which room, and level you were on.

This is a pet friendly hotel, and there aren't many hotels to choose from in Midland, ON. It may be the best hotel in Midland, but given any other reasonable location I am disappointed to say it fails in comparsion to the most peoples standards.

I did as a courtesy to the hotel report all the concerns to the GM.
She was most respectful and kind.