We stayed there (family with 2 young children) in August 2011. Although the rooms were clean and comfortable, the rest of the property could have been better maintained. The pool was nice but a little small. Same goes for the hot tub (which was often way too hot). The breakfast area was not always clean; we often needed to wipe the table ourselves before sitting down to eat. Breakfast was very basic : cereal, toast, coffee, milk, 2 kinds of juice, eggs. If we were lucky we had bagels, English muffins, sausage or bacon. Of course, the kids did not mind, but for the price, we were expecting something a little better. This summer we will be going back to the area, but we will stay at another hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
25 April 2012
Thank you for taking the time to post your feedback.
I would like to apologize if you left the hotel feeling disappointed. I thank you for all your comments and I would like to assure you that anything brought to our notice is treated with care and attention it deserves.
I have shared your feedback with the team at the hotel and have addressed all areas of improvement.
I do hope that we will have the pleasure of welcoming you back to our hotel next summer.
Once again, thank you for taking the time to post your review on Tripadvisor.
Regards,
Aziz Abid
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC