Although not the ritziest hotel in town, this one is good value for your money and a decent place to rest your head after a long day of meetings.
From the Front Desk to Housekeeping, all of the staff are friendly and everyone greets you with a smile on their face.
Breakfast is a shared experience with the Shearaton next door--you never leave the comfort of indoors as the two hotels are joined by a short hallway. The buffet, at $ 16.95, is reasonably priced (compared to some other places) with a good variety of cold and hot food. There's even a chef to cook your eggs the way you like them.
If you need just a quick coffee and donut, there's a Tim Horton's just 20 paces from the front door.
Despite its location in the north end of Toronto, you can find yourself downtown in a relatively short period of time (OK--relative is the key word--Toronto is congested most of the time) with easy connections to the 404 and 407.
All in all, a pleasant stay. I will definitely book there again.

I stayed here for one evening as I was preparing to leave the city in the am and didn't wish to drive through all the downtown traffic. I stayed here once before but transferred after one night to the Sheraton which is connected as I was not very fond of the room at that time. That being said there are many positives to this hotel. #1) Renovated rooms with brighter colours, and adequate lighting + super clean. #2) Access to some great dining about 1-2 blocks in any direction especially Asian Flare! #3) Connection to a Asian shopping and food in the building. #4) FREE WI-FI !!!! Not like Mariott's chain $$$ for everything. #5) Awesome desk personnal such as Khlid and Elma. Smiling, helpful staff who make you feel both welcome and special. Prices were reasonable but I ended using my reward points to stay. Hotel staff connects with you should you bring up any concerns. My only issue was the in room wi-fi was not cooperating..... Tech problems happen. Usied the compter in the lobby. Best Western is the way to go. I am soon to be a Diamond member becuase of my faith in the Best Western chain.

This is an older hotel but the beds were very comfortable, there is a fridge and microwave and the wifi worked fine so I was quite happy with the room. Could have used a safe. There is however no elevator to the second floor which was a bit of an issue for the older relatives in my party who needed help with their luggage. There is no breakfast included though a very busy Tim Horton's next door, Starbuck's in the attached Sheraton lobby, and we went to some Chinese breakfast places a block away. The parking was crowded. That intersection is a very convenient location for the bus and in retrospect I would not have needed to rent a car to travel to and from the airport as there are several routes that run along Highway 7 from Richmond Hill Center. Check in was quick, though later I had trouble calling from the room and to have my phone unlocked for some reason. Overall happy with stay and would come again.

The place looks a bit run down- was thinking about changing hotels from the outside but the rooms are really clean and have all new amenities: fridge, microwave... The different people working at the front desk were so helpful. Breakfast for some reason was not include which is strange considering the 50-60 hotels in this chain that I have visited usually have it included with the room charge . The restaurant or cafe sort of thing was not very good. It is is in close proximity to stores and restaurants but it seems like everything opens after 9am and it was freezing outside so I missed the convenience of an early breakfast since my meeting was at 8am.