This is an older hotel but the beds were very comfortable, there is a fridge and microwave and the wifi worked fine so I was quite happy with the room. Could have used a safe. There is however no elevator to the second floor which was a bit of an issue for the older relatives in my party who needed help with their luggage. There is no breakfast included though a very busy Tim Horton's next door, Starbuck's in the attached Sheraton lobby, and we went to some Chinese breakfast places a block away. The parking was crowded. That intersection is a very convenient location for the bus and in retrospect I would not have needed to rent a car to travel to and from the airport as there are several routes that run along Highway 7 from Richmond Hill Center. Check in was quick, though later I had trouble calling from the room and to have my phone unlocked for some reason. Overall happy with stay and would come again.

The place looks a bit run down- was thinking about changing hotels from the outside but the rooms are really clean and have all new amenities: fridge, microwave... The different people working at the front desk were so helpful. Breakfast for some reason was not include which is strange considering the 50-60 hotels in this chain that I have visited usually have it included with the room charge . The restaurant or cafe sort of thing was not very good. It is is in close proximity to stores and restaurants but it seems like everything opens after 9am and it was freezing outside so I missed the convenience of an early breakfast since my meeting was at 8am.

you like the room you stay,you dont like it you leave andthey charge you half the price

I've stayed in nearby hotels during previous visits to Toronto but since this time I was passing through for one day only, I thought I would take a chance and give this place a try. I was pleasantly surprised. The staff was curteous and efficient during check-in and check-out. The room was standard size and was clean and well decorated. The furnishings were well chosen for the room. The beds had extra thick mattresses with nice duvets. I was pleased that they made a computer with a printer available for free in the lobby so I could print out my boarding passes and avoid the lineups at the airport.

The area around the hotel has few things for tourists as it is a light industrial area in an almost rural setting; most buildings appear to be low rise offices. There were a few restaurants nearby but I would definitely not recommend trying to walk around looking for one as they seem to be spread out over a wide area. So if there's to be a complaint, it would be the location but with a car that should not be a problem.