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Holiday Inn Trenton – reviews, photos

3.0 of 5
99 Glen Miller Road, Trenton, Ontario K8V 5P8, Canada
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Holiday Inn Trenton
Holiday Inn Trenton
Holiday Inn Trenton
Holiday Inn Trenton
Holiday Inn Trenton
Holiday Inn Trenton
Ranked #4 of 6 hotels in Trenton
3.5 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    6
    15
    9
    9
    3
Date Rating
Trenton, Canada
1 review
“Professional Staff”
5 of 5 stars Reviewed 20 January 2012

I booked a conference room for a seminar at this hotel, which included room rental, catering, etc. Jaclyn Harrington, Executive Meetings Manager, did a top-notch job for us. She assisted with deciding on a proper room size, arrangement of table and chairs, and helped us with the menu. We had an extraordinary meal and the room was perfect. She is a dynamic manager and deserves a huge thank-you!!!! We will definitely host our next event at this venue. The prices are the best in town. Thanks Jaclyn!! See you soon.

Stayed November 2011, travelled on business
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Ask Jane L about Holiday Inn Trenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Usman Muhammad, Front Office Manager at Holiday Inn Trenton, responded to this review
6 February 2012
We thank you for the appreciation. We are proud for the work Jaclyn has put into her position and look forward to serve you again in near future.
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Toronto
Senior Contributor
34 reviews 34 reviews
Reviews in 16 cities Reviews in 16 cities
44 helpful votes 44 helpful votes
“Small Town Hotel”
2 of 5 stars Reviewed 13 January 2012

REASON FOR MY STAY: Birthday Party in Trenton
ROOM: My friends and I rented this room because we were staying in Trenton for a birthday party. The check in went very smoothly and room rates were very cheap. The rooms are very standard, nothing wonderful or overly the top. They have the bare essentials and nothing else. The rooms are never big and bathrooms are very small. Avery all there was nothing bad with the hotel, it is great for business class people that travel. Parking is free, which is always great.

  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask beach_bum6d9 about Holiday Inn Trenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Usman Muhammad, Front Office Manager at Holiday Inn Trenton, responded to this review
30 January 2012
We appreciate your feedback regarding your stay with us. Our focus is to to provide a clean,safe and affordable accommodation to all of our guests. It is great to know that you enjoyed a smooth check in and like our free parking available to all registered guests. We have recently installed new flat screen TV's in all of our rooms. We will be bringing more changes and upgrades to our property this year. We hope to serve your business needs in the future.
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Trenton, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“High prices, Low Expectations”
2 of 5 stars Reviewed 8 January 2012

At over $100 per night, you expect certain things from a hotel. Water that stays at a constant temperature is definitely one of those things. The water temperature was rarely constant in our shower. The shower level did not work either, causing the tub to fill up with water while showering. Another thing you'd expect from these higher prices is key cards that work. Over the course of two days we had to have our keys redone at the front desk four times - one of these times was during the hockey guests getting their rooms causing us to wait over 40 minutes to be able to get back into our rooms while being wet from a visit to the pool. Of course we were hardly impressed. Speaking of the pool, the key card system for that broke down during our visit as well. One good point was the hotel hired a guard to keep the hockey kids and parents in line during the evening hours. Unfortunately there was only one guard and he was only able to be in once place at a time - too bad for us it wasn't near the exit door by our room where all the kids were running around the stairwell for most of the evening.

All in all it was an ok stay if we had set our expectations lower. In all honesty we had little choice but to stay here - it is the only hotel in the area that we found allowed us to bring our little dog.....

Room Tip: Avoid the end rooms to the north of the building - you hear everyone going up or down the staircase
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  • Stayed January 2012, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tnttroy about Holiday Inn Trenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Usman Muhammad, Front Office Manager at Holiday Inn Trenton, responded to this review
7 February 2012
Your willingness to share your recent experience is genuinely appreciated. Our success is measured by how our guests evaluate our products, services and facilities; I want you to know that the comments and suggestions we receive are taken very seriously.
We have recently installed a new water heater at the property along with new plumbing which would solve the problem of inconsistent water temperature.
We always strive to provide the best services to our valuable guests. However, there are challenges when hotel is full of hockey teams. We hire licensed security personnel whenever there are teams in the hotel and they are trained to deal with any situation or problem reported to front desk. I again thank you for the feedback.
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Ottawa, Canada
Senior Contributor
48 reviews 48 reviews
Reviews in 38 cities Reviews in 38 cities
376 helpful votes 376 helpful votes
“Convenient and clean”
4 of 5 stars Reviewed 14 October 2011

I needed a place to sleep on my way to Hamilton. The Holiday Inn fit the bill as it is very close to the highway and was reasonably priced. I had a great night's sleep, the bed was comfy and it was nice and quiet. The staff were very friendly and helpful. I am not familiar with this area so they helped me find a place to eat supper.

The room had a small fridge, a TV, free wifi, and a coffeemaker.

I guess my only complaint would be that the windows don't open and the air in the room was very stuffy. For one night is was fine, but I think it would bother me with a longer stay.

  • Stayed October 2011, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask travellin_lady about Holiday Inn Trenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Usman Muhammad, Front Office Manager at Holiday Inn Trenton, responded to this review
17 October 2011
We accommodate many guests each day, and the principal goal of our hotel is to provide dependable service to each at a reasonable price. Consequently, it’s great to learn that you enjoyed your stay with us.
All of our bay windows do not open due to safety and security of our guest. We have recenlty addedd new Air units in the rooms which will make ari circulation better.
Again I do want to thank you for taking the time to share your concerns with us, as we cannot effectively manage our hotel without feedback for our guests.
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Montreal, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Sandbanks.”
4 of 5 stars Reviewed 25 September 2011
3
people found this review helpful

Stayed at this hotel after touring the Sandbanks area. Very good hotel that was clean, modern,bright and updated. We had two rooms with three adults, two children and three dogs. Pet fee of 15.00 a night, hotel is pet-friendly. Hotel has a nice indoor pool and amazing buffet breakfast, kids eat free. Hotel restaurant was very convenient day of arrival. Hotel staff were very pleasant and friendly and Hotel is close to the 401 and not far from the Sandbanks region, about 25 minutes. Will stay there again.

Room Tip: Always ask for a CAA/AAA rate if possible.
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  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask GLAAS about Holiday Inn Trenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Usman Muhammad, Front Office Manager at Holiday Inn Trenton, responded to this review
17 October 2011
We accommodate many guests each day, and the principal goal of our hotel is to provide dependable service to each at a reasonable price. I ma glad that you like your stay with us We are looking forward to serve in the the future.
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Additional Information about Holiday Inn Trenton

  • Trenton Holiday Inn
Address: 99 Glen Miller Road, Trenton, Ontario K8V 5P8, Canada
Price range (per night):* INR6,447 - 7,503

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