I liked the services provided by knights Inn welland at my weekend stay. The speed of service and respect by hotel employees were awsmmmm.

This hotel is the dirtiest hotel I have ever seen or stayed in. Words can't really describe how bad this place is; it should be torn down and the owners should start again ! Our basketball team from Toronto stayed there because the other hotels were sold out.

Our pink carpeting had many many stains, the comforters had visible stains, the blankets had visible stains and mold, some of the pillow cases were yellow, even the lamp shades were visibly stained and one kid in our party woke up with bug bites.

The bathroom sink taps didn't work so we had no water in the sink and brushed our teeth in the tub. The hallways are dark, the stairwells smell really bad. Our room didn't have peeling wallpaper but others did.

The first floor looks like a dungeon and smells bad in the hallways. The front desk lady (actually the only staff in the hotel) told us if we thought that was bad we definitely shouldn't go to the 3rd floor where all the indian students lived; these poor souls live here because there wasn't enough accomodation for them at the local college. Can't imagine that it isn't a fire hazard to have them cooking in their rooms; saw a few students wandering through the lobby in their slippers carring food on trays.

Stay anywhere else.

I reserved a room at the Knights Inn Welland on the night of New Years Eve through Hotels.com.  When I arrived to check in, the desk clerk told me that I got the last room and that there would be others promised a room but wouldn't be able to be accomodated.I took the room (102), and as I entered it, noticed a huge stain in  the carpet surrounding the walls of the bathroom.  Everything was dry when we first arrived (10:30pm).  When I returned to my room after celebrating New Years, I noticed a few dripps of what I assume was water, dripping down from the grill of the light fixture above the bathroom sink.  After sleeping the rest of the night, the entire floor of the bathroom was covered in a 1/4 inch layer of discoloured water or liquid.  I no longer had the urge to use the facilities or have a shower.Upon leaving, I told the desk clerk of the situation.  She told me that she couldn't do anything for me since I booked through a third party (Hotels.com)NOT IMPRESSED!!!

There is no question this hotel is past its prime and would benefit from a full renovation. But, if that happened you would be paying twice as much for a room.

Our room was fine. The bed was comfortable, the bathroom clean, if worn. The toilet plunger in full view on the discoloured grout was a bit off-putting, but we survived. The staff were wonderful - pleasant and helpful. The continental breakfast was adequate.

Would we stay there again? It would depend on how flush we were feeling and whether we were willing to lay down another $80 for a room elsewhere. But it is fair to say, we would consider saying there again.

Note: A sign on the front desk advised this is no longer part of the Days Inn chain.