We stayed here for one night as we were attending a wedding close by. It had everything we needed plus a fridge and microwave. Not a fancy hotel, but modern and clean.

Sorry, but the Marriott Inn & Suites right beside the HIE would have been a better choice. When we first arrived in the room, we were anxious to use the washroom, after a day of traveling. The room looking tidied, but there was a "Mess" in the toilet and a ring from a chocolate milk bottle sitting on the bathroom counter. But the toilet paper had the nice little fold on it.........Interesting!! My 10 yr old was desperate to use the toilet, so I flushed the "Mess" down and put TP on the seat for him to use. We left the room, to find a place to eat and told the front desk about the mess in the BR, to which we were told, we would be transferred to a different, "clean" room upon our return to the hotel. 2 hours later, when we returned, the same front desk clerk, informed me they were not moving us because a house keeping staff member had checked our room right after we left & deemed it to be clean! THAT"S CAUSE I FLUSHED THE MESS DOWN THE TOILET !! I insisted on a new "Clean" room. They gave us another room, but we noticed while walking down the hall to the new room that there were unusual stains around many of the corners of the door jams into the various hotel rooms, reminiscent of a dog lifting his leg and peeing. Yellow color and all !! Our new room was clean, but the pillows, except for one, all smelled like someones dirty hair. Chip crumbs on either side of the night stand and when I tried to call down to the front desk to arrange a wake-up call for the next morning, discovered that none of the "service keys" on either phone in the room actually rang anywhere?? I was not even able to call the front desk to complain. I had to go down there myself. I'm sorry, but I've stayed in a LOT of hotels, this had to be the dirtiest place I've stayed in since my college senior trip!! Skip it and stay right next door at the Marriott. I found out it was cheaper as well !!

Stayed for 2 nights, July 29-31. Reserved one room as part of a wedding block at the nightly rate of $130 CAD. I was hoping to stay at another hotel in nearby Ajax, but I had been to Whitby before so I was okay with staying at the Holiday Inn.

We arrived in the afternoon for check-in. Staff at the front desk was very helpful, and there was always someone at the desk whenever I passed by. Upon check-in, we received a bottle of wine (marked with the names of the wedding couple) and a box of truffles that was compliments of the hotel since guests of another wedding staying at the hotel also received the gift package.

Our king room (209) had a view of Consumers Drive and the free parking lot. In fact, we had a clear view since the window screen was falling off and we removed it for fear of it falling off. The room also had a lounge chair, desk, mini fridge, microwave and flat screen TV. It was slightly noisy early in the morning as the room seemed to be located above the laundry facilities, but we were still able to sleep.

There is free wireless Internet available in the hotel and a free terminal located in the lobby, which I used on occasion. It was quite functional, but access was slow and its use was rather popular among the children staying at the hotel that were playing in a local lacrosse tournament.

The hotel offers a very good breakfast buffet in a room near the lobby. There are juice and coffee machine to go with a selection of scrambled eggs, sausages, cereal, bread, pastries and bananas. (The waffle machine was not functioning when we were there.) Also close to the lobby is a good gym with two treadmills, a recumbent bicycle and an ancient stepping machine.

Since the hotel only has three floors, there is only one elevator serving the upper two levels. This meant that there was frequently a wait to use it. As such, we often took the stairways located at either end of the hallway.

As others have stated, the hotel is located just off the highway and close to two other hotels (Residence Inn and Motel 6), a Canadian Tire store and some chain restaurants. We asked the front desk for a walking plan, and they recommended we walk downtown along Brock Street. While there isn't much there, we did find the No Frills and FreshCo supermarkets so we were able to stock our mini-fridge with fresh fruit.

If I needed to stay at a hotel in Whitby again, I would consider the Holiday Inn for its location. As others have stated, though, there are likely better options available along the highway at a better price.

It's a Holiday Inn Express... a glorified Motor Hotel... so it is pretty basic as far as hotels go. Rooms are unspectacular as you would expect.

The location is excellent. Just off the 401 highway but far enough away to not be bothered by it. Within walking distance of a major transit station for the GO Transit or VIA rail lines. Lots of restaurants nearby.

I found it a bit pricey compared to other HI Express or similar hotel offerings.