We have stayed at other places in the Bow Valley, AB and found many of them that claim to be "2 bedroom suites" are ridiculously small; however this place was perfect for our family of 5. We had a king bed in 1 room, 2 twins on the adjoining and a pull out couch in the living room next to the fireplace. The space was probably about 1600-1800 square feet, so a great size for the price we paid. We will definitely be back on our next ski trip.

The room was so dusty that my company sneezed most of the night. And although it is impossible to be conclusive, I became ill with flu-like symptoms later the next day as well, and I virtually never get sick.

The towels were in such an odd state that both of us spent an inordinate amount of time trying to pull the fibres from our face and body; for example, my face sported a white Santa Clause-like beard, and we never really felt like the webbing was removed.

In fact ‘all suites’ do not feature a fully-equipped kitchen, dining area, fireplace, sofa-bed, washer/dryer, and balcony the amenities as quoted on their website, which really is pushing the envelope towards false advertising.

I found that many areas were unclean. For example, both in the room and in the breakfast area (generally the only areas of the facility we visited), the dishes and utensils were not properly washed. I found this particularly unfavourable as we looked through many cups, glasses, plates, and silverware before we found items that were sufficiently free from debris.

The suite was extremely small, with most of the space wasted.

Then there’s the parking charge, which has been noted on other reviews

Finally, after more careful review of my bill from the stay, I see a 15% charge for a restaurant gratuity. I have not seen this charge before, and I am not fond of seeing it here. I appreciate the effort of the Windtower staff during this busy time of the day, but I resent any type of charge for something that is marketed as ‘included’. In such a market as the resort business, is it really that advantageous to nickel and dime the guests? I suggest that this fee is either disclosed to the guest in advance, or that the fee is not charged at all.

In conclusion, I understand that the Windtower may not be a full-fledged lodge/hotel, and is an arrangement for absentee investors and condo owners to obtain cash flow/recovery from a capital investment in the mountains, but I would expect better from a property that is billing itself as a seat of luxury in the beautiful mountain town of Canmore.

Bathroom was quite small and dated. There was a washer and dryer but used clothing was left in both. No air conditioning was not an concern, but it was a cold night. There was no fan in our room. There was no restaurant and the free breakfast was poor. Street parking.

we booked the hotel off of their website - when we got there they told us there was an additional charge for parking - this is not on their website, and we are in a small town parking is included in every hotel I have ever stayed at in Canmore. Street parking is available but not convienent and a lot of cars out there. Then when we were checking out another charge was added for their "going green initiative" - again not on their website nor were we told about it when we checked in. Small charges but annoying - put it on your website or include in price so I can decide if I want to stay there before I get there. For the price the room was very small - I think it is attached to a suite and gets closed off and rented separately. Just wasn't worth it - there are better hotels in Canmore.