This past summer we stayed here for our wedding in Canmore. Most of the guest stayed here as well, and everyone thought the service provided at the hotel was excellent. They went out of their way to help with any issues we might have. Breakfast wasn't that great, but otherwise everything about this hotel really impressed me!

We hadn't read the reviews for this place, but luckily my husband was canny enough to pay an extra $10 for a room facing the road (away from the trains) and we weren't bothered by them. The room we had (394) was clean and comfortable, but a little small for our family (2 adults, 11 & 14 year old) especially when we'd squeezed a rollaway bed in. The beds were very comfortable and really our only complaint with the room was it was soooooo hot. Being that outside it was below 0, we appreciated a warm room, but even with the air-conditioning off we hardly slept as it was just so hot. We put the air-conditioner on for a while to cool the room down, but it was quite noisy and disruptive. Outside the room in the hallway there was also a massive heating unit going, so I don't know if that had anything to do with it. The swimming pool was small, but my kids loved the 3 story water-slide - only one complaint - no towels were left at the pool and when I asked at reception I was told someone would be down with some more for my family who were swimming, but this never happened. Overall, I would be happy to stay here again.

This hotel is a great stop for a family. It has everything you need; affordable rates, close to amenities, very clean, large rooms, friendly and helpful staff, swimming pool, waterslide and a decent breakfast buffet included in the room rate. Also, only approximately 20 minutes from Banff. Only downside perhaps is that it is right next to the train tracks so you can hear the trains if your room is facing that direction, but at the same time, with young children, it keeps them occupied watching the trains go by! All in all, a great hotel, would definitely stay again.

We stayed in 354, facing the road. Room was great with a partial vaulted ceiling. Very comfie king size bed.. soft.. soft.. soft with 4 king size pillows. Room had a clean couch with coffee table, microwave and fridge. Room was located close to the conference room where our Christmas party was held.. very convenient.. although would have been noisy had we not been attending. Trains were not a problem as we did not hear one. The breakfast was better than most with pastries of many kinds, pancakes, waffles, toast, english muffins, bagels, eggs, sausage, and five kinds of cereals. Breakfast was held in a large room with fireplace. We did not try the pool/waterslide.. but looked like the kids were enjoying! I would recommend this hotel +++