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Hilton Garden Inn Toronto/Markham – reviews, photos

3.0 of 5
300 Commerce Valley Drive East, Markham, Ontario L3T 7X3, Canada
Hotel amenities
Hilton Garden Inn Toronto/Markham
Hilton Garden Inn Toronto/Markham
Hilton Garden Inn Toronto/Markham
Hilton Garden Inn Toronto/Markham
Hilton Garden Inn Toronto/Markham
Hilton Garden Inn Toronto/Markham
Ranked #1 of 14 hotels in Markham
4.0 of 5 stars 63 Reviews
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63 reviews from our community

    Trip type
Traveller rating
    22
    25
    7
    6
    3
Date Rating
Greeley, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Wake Up Call”
2 of 5 stars Reviewed 11 November 2011
1
person found this review helpful

Ok, let me start this by saying I think that this hotel is really quite nice and the food service is very good, for breakfast....I am rating this as poor as I just never felt that the staff at this hotel really headed my concerns about a staff person entering my room early in the morning. I didn't feel then nor do I feel today that having someone enter my room for neglecting to wake up to a wake up call was any bit called for. The management only apologized but I didn't really feel it was sincere nor do I really think they planned on addressing the issue. I travel via business quite a bit and having the chance to stay in Toronto/Markham I will not stay at the HGI...

  • Stayed December 2010, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask smorgans about Hilton Garden Inn Toronto/Markham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheliyan K, Manager at Hilton Garden Inn Toronto/Markham, responded to this review
14 November 2011
Thank you for your recent stay at the Hilton Garden Inn Toronto/Markham hotel. We truly value you as a guest and I certainly apologize for your experience. We take guest security seriously here at the hotel and I welcome to speak with you directly. You can reach me at the hotel (905) 709-8008. Thank you again for staying with us and we hope to have the opportunity to welcome you again as a guest at our hotel.

Cheliyan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bay Area, California
Contributor
19 reviews 19 reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
“Great hotel with great service!”
4 of 5 stars Reviewed 2 November 2011
2
people found this review helpful

I recently travelled with my parents to the GTA for a family function and stayed here at the HGI as it was the most ideal location for us.

This HGI was larger than most HGI's, as the lobby felt a little more upscale but overall, provided the consistency one would expect when staying at an HGI.

We stayed in a room with two queen beds. For three adults and quite a few piece of luggage, the room was spacious enough. The room decor was slightly dated, i.e. floral motif, but on the bright side, the room did feature an LCD TV. As with every HGI, there was complimentary wired or wireless high speed internet, which was pretty fast and reliable; microwave, coffee maker and refrigerator, the three features which my parents loved having in the room. The bathroom was bright and spacious. Lastly, I liked how they had a safe in the closet.

During our visit, I used the fitness center, which was equipped with up to date equipment. In addition, I loved their pool and whirlpool, which was indoor and had a shower area to use before/after pool use. One morning while my Dad and I were still fast asleep, my Mom sneaked downstairs to have breakfast. She went for the Continental option which was about $8, otherwise the Full Breakfast Buffet was about $14. She said that she enjoyed it very much.

TIP: Self-Serve Coffee/Tea is complimentary every morning and is hosted in the lounge.

Service was friendly but most impressive was our room attendant who serviced our room three of the four nights we were there. She always greeted us very genuinely with a warm smile and was very kind and friendly. Not to mention, our room was always spotless!

Regarding location, again, it was ideal for our needs. The hotel is located in a suburban/business area, just off of Hwy. 7 and is within short distance to several dining options and highways. Otherwise, it just a quick drive to other dining and retail options.

Would we stay here again when in the GTA? Absolutely!

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask norcalnick about Hilton Garden Inn Toronto/Markham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheliyan K, Manager at Hilton Garden Inn Toronto/Markham, responded to this review
3 November 2011
Thank you for staying with us and your time in posting a review about your stay at the Hilton Garden Inn Toronto/Markham Hotel.

We certainly hope to have the opportunity to have you as a guest when travel brings you back to the Markham area.

Yours in Hospitality

Cheliyan
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Doylestown, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
“Good location and service, everytime”
4 of 5 stars Reviewed 1 November 2011

Have stayed here several times for business - consistently good rooms, exercise room, restaurant and staff.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sam-n-Steph about Hilton Garden Inn Toronto/Markham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheliyan K, Manager at Hilton Garden Inn Toronto/Markham, responded to this review
3 November 2011
Thank you for staying with us and your time in posting a review about your stay at the Hilton Garden Inn Toronto/Markham Hotel.

We certainly hope to have the opportunity to have you as a guest when travel brings you back to the Markham area.

Yours in Hospitality

Cheliyan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montgomery, AL
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“"Nice and clean place to stay!"”
4 of 5 stars Reviewed 24 October 2011
1
person found this review helpful

Went to Toronto for a weekend getaway hubby was there on business. The waiter for breakfast was great with my young son! We enjoyed the indoor pool we were the only ones using it :) There were restaurants within walking distance which made it nice! Free parking was nice, I did think breakfast was overpriced but overall a good place to stay!

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask lilrere about Hilton Garden Inn Toronto/Markham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheliyan K, Manager at Hilton Garden Inn Toronto/Markham, responded to this review
27 October 2011
Thank you for staying with us and your time in posting a review about your stay at the Hilton Garden Inn Toronto/Markham hotel.

Cheliyan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco
Senior Contributor
35 reviews 35 reviews
Reviews in 31 cities Reviews in 31 cities
88 helpful votes 88 helpful votes
“Nice facility and good location for Northern end of the Toronto Area”
4 of 5 stars Reviewed 3 October 2011

Nice and clean hotel. Front desk staff efficient and courteous. Room was well laid out and spacious. Conveniently located for Thornhill, right off Highway 7, easy access from #404/Don Valley to get to Toronto. There is a great strip mall right behind the hotel with many good restaurants. Parking is free, which is nice.

  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask BayAreaRes about Hilton Garden Inn Toronto/Markham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheliyan K, Manager at Hilton Garden Inn Toronto/Markham, responded to this review
5 October 2011
Thank you for staying with us and your time in posting a review about your stay at the Hilton Garden Inn Toronto/Markham hotel. We certainly hope to have the opportunity to have you as a guest when trvel brings you back to the markham area.

Cheliyan.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hilton Garden Inn Toronto/Markham

  • Hilton Garden Inn Markham
  • Hilton Markham
  • Hilton Garden Inn Toronto
  • Markham Hilton
Address: 300 Commerce Valley Drive East, Markham, Ontario L3T 7X3, Canada
Price range (per night):* INR6,186 - 9,474

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