I have been staying regularly at this Comfort Inn for around two years now, and it is far and away the best of the Comfort Inn chain I have encountered. I travel to Toronto every second weekend to visit my daughters, so we have come to know the staff well. Nathan at the front desk has always been very attentive and accommodating with a big smile.Cristi and the other young ladies at the desk have been friendly and helpful, too. We often swim in the pool, and have made hundreds of waffles for breakfast. The value for the service is unmatched and I can honestly say that this hotel has been a big help to me as a father. Thank you so much.

We have used this hotel several times. We live in Toronto but needed a place to stay while renovating. The beds have always been comfortable, the hot tub at a perfect temperature, free breakfast good and great customer service. This would be my favourite Comfort Inn of any I've stayed in.

I am writing this letter as a thank you to the staff of the Comfort Inn in Markham Ont. I have been staying at this hotel every time I come to Toronto over the last three years. No matter where I am doing business in the city I always stay at this hotel because of the atmosphere created by the professional and friendly staff. From the maintenance, room services and front desk people to the management staff all have shown a high degree of customer service and genuine caring nature. Rooms are well outfitted with nice furnature, great beds and very clean. The breakfast that is provided is fresh and well prepared, also the lady that takes care of the cafe is amazing, she manages to keep up to an ever moving crowd of clients milling through products offered and cleaning up after everyone. The cafe is spotlessly maintained a real pleasure to have the use of. Its a very diverse yet well balanced crew of people that make up the staff of the Comfort Inn. I travel all over Ontario, Canada and the U.S.A. and I have to say that there is something special about this place. I am so glad I found it and I recommend it to everyone I speak to that are coming to do business or pleasure in this city.
Thanks John Casey Business Rep. Heat and Frost Insulators Local 95 Toronto Ontario

i had booked for 2 nights a few nights prior to stay in this hotel.
upon arrival we were given smoking rooms. i have asthma and can not tolerate the smell.
once asked to be moved they told me other rooms are not available and i have to stay in the room i was given.

i even offered to pay more to be given a room i can sleep in. but management or the person at the counter was extremely rude and told me to leave if i did not like it.
i was told it was not his problem since i had booked thru hotwire.com.
i am unsure why they even work with companies like hotwire if they dnt like to give services to their customers!!!

horrible horrible customer service!!!!
i was basically cursed at because the staff could not understand what i said.

never going back.