I had purchased a package for the hotel and breakfast through Groupon. Since I did not book before Nov. 30th, I was charged a late fee of $40. Very sneaky as the expiry date is April 30th!!!
I had requested a king bed and on arrival I we were given a king.
I had limited interaction with the staff, but they did seem pleasant. We were able to get free parking in the icbc car park.
Location is good as long as you keep a seabus schedule close at hand.
Room was ok for the price (group-on price that is, if we has paid full price I do not think it is worth it).
We had a voucher for breakfast in the hotel cafe. The waitress was nice, food very average.
Like I said, the hotel 'did the trick.'

This boutique hotel is a great value for staying in North Vancouver. It's located right on the water and is about a 15-20 minute drive from downtown Vancouver. If you're unfamiliar with the area, it's difficult to find the hotel. Look for the Lonsdale Quay Market instead. The hotel is above the market on the 3rd floor. Parking is also very reasonable at $10 per day.

The rooms are quite spacious and free wifi is always a plus. Especially if you're not from Canada and need wifi to look up directions and things to do/eat. The staff are nice and helpful. I would stay here again if I were in North Vancouver.

The hotel location is 2nd to none with a very reasonable price for a major city.
My stay was price-met to travelocity's listed rate with no questions directly on thier own electronic booking system.
Downtown is a short 5 minute ride across the bay on the SeaBus(the hotel is beside the terminal) - scenic views of Vancouver Harbour and the city, and especially the North Shore mountains with its 2 ski hills (night views of the lights are great). The seabus connects with the lower mainland transit system and also directly to Vancouver Airport and is faster than by cab (not to mention way way cheaper).
However carpets are old, windows clunky and not closing properly, heating/air conditioner battered, tiny tiny restaurant is on limited hours of service(breakfast only and doenst get out of bed early).
No portico to do check-in or get bags out - you have to haul your own bags out of the basement parking into clunky old and very slow elevators. No parking valet service that I could find. The underground parking is difficult to get into(one way only on the street) and no hotel dedicated parking in the underground. Signage in the underground parking is not great, takes a bit of figguring out - had to phone the desk about the meter and was told to not use the meter, "come up and we will give you a ticket to take back down and put on your dash" - whee, last thing I want to do after driving all day! There was a "lot full" sign when I arrived and had to double-park in the street and phone the desk to get into the parking lot! (I was not apprecitated by the transit bus drivers).
Been coming here on and off for the last 15 years, and will continue to do so for the convenience of the location and having the market right there on the 2 floors below the hotel.
However do need a good restaurant close by to be able to walk to (there is limited choice right now - its a long and steep walk up Lonsdale Avenue) - downtown Vancouver is your best bet - Seabus ride is only $2.50 and you have limitless restaurants.

I stayed at the hotel for one night in a single room and overall it was a very good stay. The room was very spacious, and the bed was extremely comfortable. The 32' LCD TV is definitely a pleasant surprise as well. The only downsides for the room was that there is no view at all, it literally looked out to a pavement. But given the rate I paid, I was not expecting a sea view, and the view did not bother me. The air conditioning unit was old fashioned and was difficult to adjust the temperature of the room, and is quite noisy.

The staff at the reception was friendly and efficient, the check-in and check-out were smooth and quick.

Would I stay at this hotel again, definitely!