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Hampton Inn by Hilton Vancouver Airport – reviews, photos

2.5 of 5
8811 Bridgeport Road, Richmond, British Columbia V6X 1R9, Canada
Hotel amenities
Hampton Inn by Hilton Vancouver Airport
Hampton Inn by Hilton Vancouver Airport
Hampton Inn by Hilton Vancouver Airport
Hampton Inn by Hilton Vancouver Airport
Hampton Inn by Hilton Vancouver Airport
Hampton Inn by Hilton Vancouver Airport
Ranked #18 of 26 hotels in Richmond
4.0 of 5 stars 80 Reviews
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80 reviews from our community

    Trip type
Traveller rating
    22
    34
    16
    3
    5
Date Rating
Kamloops
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Stay again? Most definitely!”
5 of 5 stars Reviewed 23 December 2011

Stayed here two nights - one before our trip to Mexico and one night on our return. Excellent communications, both online (they even re-confirm by email a few days before your expected arrival) and face-to-face (all staff very friendly and helpful). Both check ins went very smooth. The fly-and-park parking area is fenced and they have all night security guards as well. Shuttle was ontime and the driver was courteous and helpful.

Both rooms we stayed in were very clean and well appointed. Had a bit of road noise during morning rush hour when we stayed in one of the front (south) rooms but the room facing the north was very quiet. Breakfast on both occasions was excellent with lots of selection - even at 6am. The food area was kept clean and well stocked and the lobby eating area was also clean.

Room Tip: Rooms on the north are the quietest.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cincopesosworth about Hampton Inn by Hilton Vancouver Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Castlegar
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
“Convenient to the airport, friendly, and efficient”
4 of 5 stars Reviewed 9 December 2011

We were staying for the Grey Cup and were leery about the location and quality we should expect. No reason to worry: our check-in was smooth and friendly, we got a good price and even changed rooms twice with no problems or trouble of any sort. The breakfast was good quality and the coffee, unusual for a breakfast room in a B & B situation, was quite good.
The only problems we encountered related to some weird convolutions in their ventilation system, whereby cigarette smoke kept wafting through our bathroom vent from a room of smokers (fined by the hotel, we were told) beneath our room. As well, some sort of local accident down the block briefly knocked out our electricity but this was all rectified as quickly as they could get it done and it wasn't a major difficulty. Otherwise, the room was dandy. Oh, and the skytrain is not far away.

Room Tip: Away from the elevators.
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  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask riderfan23 about Hampton Inn by Hilton Vancouver Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgeta Donici, Owner at Hampton Inn by Hilton Vancouver Airport, responded to this review
27 January 2012
Dear riderfan23,

Thank you very much for your review on our hotel. We sincerely apologize for the smell of cigarette smoke in your room through the ventilation. To ensure the safety and quality experience of all our guests, our hotel is 100% non-smoking and the guest who was found smoking in the room was fined $200 plus taxes. We apologize that you experienced this, but we are glad to hear you enjoyed your stay otherwise.

Thank you very much for your patience and understanding of the power outage system. As all our staff prioritize the safety of all our guests at any given occasion of an emergency or power outage, we thank you for your understanding.

We hope you have enjoyed your stay at the Hampton Inn by Hilton Vancouver Airport, and we look forward to serving you again very soon!

Kind regards,

Georgeta Donici
General Manager
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Ponoka, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Convenient but noisy”
3 of 5 stars Reviewed 13 November 2011
4
people found this review helpful

Did an overnight between LA and YEG on a Saturday night. Called for shuttle from the airport, was there as promised( in 15 min). Reno's in hotel not a factor. Check in and check out was fine. Breakfast was hot and ready by 6 am.
Room and bed was warm and comfortable.
Would have rated higher but the reason for the stay was to get a good night's sleep which did not happen. 2 calls to the front desk, at 12 midnight and 1:25am did not solve the noise issue coming from guests next door.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask grouchycritic about Hampton Inn by Hilton Vancouver Airport
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Georgeta Donici, Owner at Hampton Inn by Hilton Vancouver Airport, responded to this review
15 November 2011
Dear grouchycritic,

Thank you so very much for your review on our hotel. We are glad to hear that you enjoyed our amenities like our complimentary hot breakfast and shuttle service from the airport. At the Hampton Inn Vancouver Airport, it is under our guarantee that every guest enjoys our clean and comfortable beds, and we are so glad to hear that you enjoyed your stay with us. We do apologize that the issue with the noise level of the guest next door was not resolved during your stated times. Though the guests were called right after your request, we apologize that these guests continued to disrupt you.

Regardless, we hope you have enjoyed your stay with us and we hope to serve you again very soon. We look forward to seeing you again in the near future.

Kind regards,

Georgeta Donici
General Manager
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Powell River, Canada
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Convenient, clean and comfortable”
4 of 5 stars Reviewed 11 November 2011
1
person found this review helpful

Stayed here many times, always good, comfortable beds and helpful staff.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask KSL55 about Hampton Inn by Hilton Vancouver Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Close, clean and convenient”
4 of 5 stars Reviewed 25 October 2011
1
person found this review helpful

Great location to airport. Clean rooms and convenient shuttle to airport.

  • Stayed October 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask skalliwag2 about Hampton Inn by Hilton Vancouver Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgeta Donici, Georgeta Donici, General Manager at Hampton Inn by Hilton Vancouver Airport, responded to this review
27 October 2011
Dear skalliwag2,

Thank you very much for your wonderful review. We value each and every single comment we get and we appreciate the time you took to review our hotel.

We are so happy to hear that you enjoyed your stay with us and our location was well suited for your visit here in Vancouver.

We hope that your enjoyed your trip to our wonderful city and hope to serve you again very soon!

Thank you so very much for choosing the Hampton Inn by Hilton Vancouver Airport.

Best regards,

Georgeta Donici
General Manager
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Additional Information about Hampton Inn by Hilton Vancouver Airport

  • Hampton Inn Richmond
  • Richmond Hampton Inn
Address: 8811 Bridgeport Road, Richmond, British Columbia V6X 1R9, Canada
Price range (per night):* INR6,242 - 8,582

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