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Accent Inn Vancouver Airport – reviews, photos

2.5 of 5
10551 St Edwards Dr, Richmond, British Columbia V6X 3L8, Canada (Formerly Accent Inn Stay'n Save)
Hotel amenities
Accent Inn Vancouver Airport
Ranked #14 of 26 hotels in Richmond
4.0 of 5 stars 166 Reviews
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166 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(4)
  • Rooms are clean(4)
  • Free shuttle(3)
  • Desk staff(3)
Traveller rating
    56
    73
    26
    8
    3
Only show reviews for Family (44) | Couples (39) | Business (20)
Date Rating
Chilliwack, BC
Senior Contributor
43 reviews 43 reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“A disappointment”
2 of 5 stars Reviewed 10 February 2012
2
people found this review helpful

We just returned from Hawaii and booked this Richmond location of the Accent Inn before travelling home. We arrived late due to airline delays and were too tired to change rooms when we got to the assigned room. We were assigned a ground floor unit and the furthest end of the building. The room smelled stale and I thought it might have been used by a smoker at some point. The towels, sheets and pillowcases were quite clean, however, the bedspread and pillows themselves smelled stale. The lamp between the two beds wasn't working. The carpets were barely clean. The soap dish in the shower was corroded. The t.v. cable system was not working (Shaw's server was the problem). This place needs a facelift. Not to be totally negative, the morning desk staff was very good; the IHOP restaurant attached was also good. I would not recommend this location of the Accent Inn.

  • Stayed February 2012, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask BCChilly about Accent Inn Vancouver Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mei Li Chong, Manager at Accent Inn Vancouver Airport, responded to this review
7 April 2012
Dear BCChilly: Thanks for posting your comments. Please accept our sincere apologies for not meeting some of your expectations. Thank you for the feedback, as comments such as yours allow us to monitor our services and facilities and ensure that we continue to improve and offer the very best to our guests. Glad to know that you found our team members helpful and friendly. Rest assured your concerns have been reviewed and will be corrected immediately. Our hotel and all guestrooms is a 100% Smoke Free Environment with a 4 Green Key Environmental Rating which is one of the higest rating in the hospitality industry.
We look forward to being of service to you again, soon. If you can, please call us toll free at 1-800-663-0298 and allow us opportunity to provide you with updates to your comments. Best Wishes!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
Top Contributor
50 reviews 50 reviews
Reviews in 31 cities Reviews in 31 cities
48 helpful votes 48 helpful votes
“good place to stay for airport”
4 of 5 stars Reviewed 12 January 2012
4
people found this review helpful

we chose this motel because of its position close to the airport, its airport shuffle service and after reading other TA reviews. The shuttle bus drivers to and from the airport were both really helpful and friendly. We had a good night's rest after flying in from Australia enroute to Whistler. Very clean and quiet room, comfortable bed and pillows. Good coffee maker with excellent coffee! The staff were most helpful with advice for shuttle and offering wakeup service. They gave good advice for local restaurants as well. Internet booking was a cinch, and all in all, good value for money. The fitness room looked well outfitted with a treadmill and a couple of other machines (too jet lagged to use ;-) The property and rooms are showing their years, but having said that, appear well maintained. Excellent value.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask albertst about Accent Inn Vancouver Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nanaimo
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Good choice for air travellers”
4 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

A good hotel for travellers going to or coming from the airport. Clean, comfortable rooms, very courteous front-desk staff, quiet, good facilities if you want to exercise or relax. Shuttle goes to and from the airport every half hour and will drop you at the Skytrain station if you ask. The shuttle is shared with Travelodge so at the airport look for the shuttle bus with the Travelodge and Accent signs on the side. You can call on a courtesy phone from the airport to ask about the arrival of the next shuttle. There's nothing much of interest around the hotel, unless you like the crap that passes for food at the IHOP.

Stayed December 2011, travelled as a couple
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Ask johnstoiNanaimo about Accent Inn Vancouver Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Japan
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“A Great Airport Hotel”
4 of 5 stars Reviewed 27 December 2011
1
person found this review helpful

I stay at this hotel once or twice every year around the end of the year. Nothing has changed since my last visit. The staff at Accent Inn are incredibly helpful and kind. They will advise you on anything you need, and get on the phone to help you get whatever kind of information you might need. The hotel is quite basic, but the service is excellent. The shuttle was excellent too. I only had to wait about 10 minutes after calling them from the airport. There is wireless internet in every room and the signal is very powerful. There is an IHOP in the building, as well as other places to eat in the surrounding hotels that are a short walk away. I believe they even allow free or very cheap parking for those that need parking while they go on vacation. The rooms are clean and the beds are fine.

Room Tip: I've never had a bad room. I find all of them to be quiet enough for me.
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  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mari99 about Accent Inn Vancouver Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Great!”
5 of 5 stars Reviewed 24 December 2011
1
person found this review helpful

For the price we paid it was a good choice. We were going on a 16 night vacation and stayed at the Accent Inn on our way there and on the way back, and our parking was included in the package. This is not a 5 star hotel so don't expect it the rooms are dates, but it is clean and in a good location. The staff were accommodating and gave us a late check out for both our nights which was a life saver as we were catching the red out to Jamaica then coming home on the last flight of the night! We will stay at this hotel again when we are flying out of YVR!

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask meeko_2011 about Accent Inn Vancouver Airport
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Additional Information about Accent Inn Vancouver Airport

  • Accent Hotel Richmond
  • Accent Hotel Vancouver Airport
  • Accent Inn Richmond
Address: 10551 St Edwards Dr, Richmond, British Columbia V6X 3L8, Canada (Formerly Accent Inn Stay'n Save)
Price range (per night):* INR5,406 - 7,245

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