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Radisson Hotel Vancouver Airport – reviews, photos

3.5 of 5
8181 Cambie Road, Richmond, British Columbia V6X 3X9, Canada
Hotel amenities
Radisson Hotel Vancouver Airport
Ranked #20 of 26 hotels in Richmond
3.5 of 5 stars 103 Reviews
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103 reviews from our community

    Trip type
Traveller rating
    25
    35
    21
    10
    12
Date Rating
Toronto, Canada
Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Only worth it for a short overnight stay - if nothing else is available.”
2 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

We had a suite at the penthouse level - we thought we scored a deal during our weekend stay in Richmond/Vancouver. However, we were wrong. When we got to the top floor, we were a bit lost as the first thing we saw was "The Water Club", which was tinted in blue, and had a doorbell that asked its patrons to press in order to enter. Quite frankly, we felt uncomfortable immediately. (we confirmed what our thoughts were after our local Vancouver friends sent us this link: http://www.ctvbc.ctv.ca/servlet/an/local/CTVNews/20111004/bc_ctv_investigates_massage_parlours_1_111004?hub=BritishColumbiaHome)

Our room was spacious; however, there were minimal ammenities (the coffee maker was actually in the washroom, which was also a bit uncomfortable in terms of cleanliness). We slept all right, though we couldn't really feel relaxed and at home. I wanted to return home quicker than usual.

In addition, the hotel lobby smelled like the building next door, which was a office/commercial building with an open concept -- which was awful considering there was a Chinese foodcourt right in it. Unfortunately, we had a rental car, which had to be parked in the commercial building... in order to get to the hotel, you had to walk through the commercial building and therefore, get a whiff of off-hours odour from chlorine cleansing products late at night, or the fresh Chinese BBQ smell during operating hours.

Perhaps if we weren't put on the penthouse level, our stay may have been slightly different, as the Water Club's existence wasn't that evident in the other parts of the hotel. The location is great as it's close to the airport, and right across from the Aberdeen Centre (Chinese mall), however, given the weight of the cons, it's not worth the stay.

Room Tip: Avoid the penthouse.
See more room tips
  • Stayed August 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 2 more reviews by hollyholz for Richmond
Ask hollyholz about Radisson Hotel Vancouver Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BCGator, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this review
10 February 2012
Dear hollyholz,

Thank you for your comments about your stay. It seems from your comments it has been several months since your stay with us. The spa that you refer to has not been in operation at the Hotel for several months now following their indiscretions. The leased space is now sitting empty.

I do apologize about the confusion about being on the penthouse level. The Radisson Hotel Vancouver Airport does not have any name level or rooms that are called this. If you have any concerns that you would like to discuss with us directly, please feel free to contact me at your convenience. I would be happy to speak with you.

Sincerely,
Garrett Ralston
Front Office Manager
604-276-8181
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Altenstadt, Germany
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Close to the airport but a lot of construction in the area”
3 of 5 stars Reviewed 3 February 2012 via mobile

I stayed in this hotel because of a business visit in BC. Right next to the hotel there is a lot of construction going on and the sleep comfort isn't that great right now. People are friendly and helpful. A bar and a restaurant are attached to the hotel. Breakfast is not included in the room rate. All in all ok, but there are better hotels in the area.

  • Stayed February 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask mwb1605 about Radisson Hotel Vancouver Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BCGator, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this review
7 February 2012
Dear mwb1605,

Thank you for your comments in regards to your stay with us. You are correct, there is an office building being contstructed across the street from the Hotel. The construction is limited work during the day and we do have specialized noise reduction windows on the building which help to reduce outside noise and many rooms away from the construction as well.

Thank you for staying with us, we hope to be able to welcome you back on your next trip to the area. When you do book, be sure to go to Radisson.com and book our Bed and Breakfast package so your breakfast is included.

Sincerely,
Garrett Ralston
Front Office Manager
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British Columbia
Senior Contributor
29 reviews 29 reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“Short night”
4 of 5 stars Reviewed 24 January 2012

Stayed here thanks to Air Canada. The hotel was wonderful - the rooms were well appointed and spotless. Had some trouble with key card but manager was most helpful and even came upstairs to make sure the reprogrammed card was working. The sky train runs right behind the hotel so is noisy but I know that hotel can't solve that problem. Only issue was the Air Canada vouchers - we were not given the breakfast vouchers when we checked in and the restaurant refused to take our order until we had them. We only had 1/2 an hour to catch the shuttle and most of that was spent sorting out vouchers. Radisson was good and would stay there again but if Air Canada is involved make sure you get all the details.

Room Tip: Rooms in the front would face the street which may be quieter than thost at the back up against the...
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  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Bunkie101 about Radisson Hotel Vancouver Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BCGator, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this review
31 January 2012
Dear Bunkie101,

Even though it was unexpected, thank you for staying with us and please accept our apologies for the mix-up with the meal vouchers. We hope to be able to have the opportunity to welcome you back on a planned trip to the Vancouver area.

Sincerely,
Garrett Ralston
Front Office Manager
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Vancouver
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Great Value Near YVR”
5 of 5 stars Reviewed 9 January 2012

We stayed at this hotel prior to an early morning flight out of YVR and it was a superb choice, we'd stay here again in a heartbeat. We paid $109 CDN for a clean, modern, and spacious room.

Staff were cheerful and welcoming. We had drinks in the lobby bar and found it very cozy. There was a pianist playing jazz on the piano and a roaring fire on the HD TV (a nice touch just before Christmas).

We arrived via Skytrain (the station is right across the street so super convenient) and we took advantage of the complimentary airport shuttle to YVR. Quick and easy.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Suzecross about Radisson Hotel Vancouver Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BCGator, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this review
31 January 2012
Dear Suzecross,

Thank you for your comments and staying with us. We look forward to having the opportunity to welcome you back to the Radisson Hotel Vancouver Airport.

Sincerely,
Garrett Ralston
Front Office Manager
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los angeles
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Good location”
4 of 5 stars Reviewed 16 November 2011

I stayed here for recent business trip and I think the hotel is great for business or pleasure. I like that it has many restaurant options around the area. If you like Asian foods, especially chinese foods, this is the best area in BC to have it. Yaohan next door has a very good food court. If you travel alone, you will appreciate this food court :)

From airport, it is only 5-10 mins drive and close drive to vancouver downtown (20-30 mins) by driving. Or, you can just take train to downtown Vancouver. The station is just next to the hotel.

The bed is very comfortable and it has sleep number. But, too bad, my sleep number machine was broken. But, I really didn't bother to complain.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ssg10 about Radisson Hotel Vancouver Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BCGator, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this review
18 November 2011
Dear SSG10,

Thank you for staying with us and we are happy you enjoyed your stay. We look forward to welcoming you back on your next trip to the area. If anything should not be right during your stay, please let us know when you are staying in the hotel. Our Guest Satisfaction is our priority and if something is wrong, we will make it right.

Sincerely,
Garrett Ralston
Front Office Manager
Report response as inappropriate
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Additional Information about Radisson Hotel Vancouver Airport

  • Richmond Radisson
  • Radisson President Hotel Vancouver Airport
  • Radisson Richmond
Address: 8181 Cambie Road, Richmond, British Columbia V6X 3X9, Canada
Price range (per night):* INR8,081 - 9,586

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