I had a conference that was based here. We were able to catch the shuttle from the airport (wihich was complimentary) and be at the hotel within 10 min of boarding. I've stayed at other Sheraton properties and have always enjoyed my stay. This hotel was no different. The room was very nice, with a modern-feeling bathroom and soft linens on the bed. My one word of caution would be.....if you don't like sleeping on soft beds you won't have a good sleep (the reason I gave a low score for sleep quality) Nothing to do with it being unclean or anything of that matter. I loved the feeling of a luxurious bed but unfortunately it was too soft for me.
The have a nice restaurant, business center, fitness center, and pool on site and for serious coffee drinkers, a Starbucks. I found this hotel to well run, clean, and comfortable. As far as being close to anything....we didn't have much time to really venture out but did notice that the large mall is 10 min walking distance. I would, in a heart-beat, stay here again.
- Best Western Richmond
