There were things that could have been better but I did bring them to the attention of the management by filling out the review card. I will say this much: It is odd to ask guests to strip the bedding because it isn't a pleasant site to see the stains etc. that exist under all lodging bedding.

be sure to pack:
Spices
extra towels
dish cloths (they give you one for the week)
cleaning supplies (you get dish soap only)
coffee filters and coffee (you have to purchase additional and they give enough for one or two days)
a sharp knife

The resort is a good value and although I have stayed in better places, it wasn't horrible.

I also find it odd that there are no pet friendly cabins. When I stay in Jasper I pay the extra fee to bring my dog.

No CO detector, no Internet, no covers on duvets, no level floors, square door frames, brown crusty stuff on the pillowcases, buckling structural walls in the bathrooms and vaulted living room, and no help or resolution from the front desk.

Great family friendly location. Beautiful serene views of the mountains and away from the busy crowds of Banff and Canmore. Nice chalet that comfortably sleeps around 6. Lots of space and baby friendly. Excellent choice for the area and enjoyed being able to have unlimited privacy. Pool was nice and rooms were fairly clean, nice jet tubs for a soak. Ask for the national park passes to save $20 each time you visit Banff and area.

Chalet was very clean and comfortable. We were on the last row and the view was fabulous.
After being outside which was a little chilly, it was nice to have the fireplace. Kitchen included microwave, coffee maker,blender and plenty of dishes/cutlery. Was nice to cook and have most meals in the chalet. Dishwasher also a plus. We did not utilize the pool/excercise room but they looked good. Was nice to hike right behind chalet as there were trails up the mountain.
Short drive to Canmore {groceries and restaurants} a little further drive to Banff. Laundry facilities were available. Kids enjoyed the games room, and if you needed internet it was available in the main lodge. Lastly the staff were great and very helpful when we asked questions and needed help.Would definitely stay here again.