I wanted to drop this quick review to James Clarke, General Manager, and his staff. My family and I have stayed at many motels/ hotels in the area for years and found the recent stay truly a pleasure. The rooms were clean and spacious, and the location close to skiing and the nite life was perfect. We really appreciated the hospitality shown our family from the minute we arrived....James you are the consemate professional at the front desk. Very professional. The spa and steam room were fun, and the food adequate. Thanks for the great stay and fabulous value...James M. and family from Soquel, CA
Room Tip: stay in the suites that face the woods...quite, spacious, and great large flat screen TV in our foom...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 January 2012
Thank you for your complimenting review. I have to say that every single employee at Best Tahoe West Inn takes our visitors experience personally. We have routine staff meetings to discuss how we can improve and sustain positive guest experiences. Our rooms have been inspected up to three times before occupancy. Everything from our Housekeeping Supervisor leveling lamp shades and fluffing pillows to our Maintenance Supervisor checking remote controls, light bulbs and shower fixtures. We earn our positive reviews by practicing one simple principle... caring. Thanks again for your pleasant review and please contact us directly in the future for our guaranteed lowest room rates.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC