Overall the hotel is bad - poor location, small and dated rooms. But if you have to stay in Chatillon area (which was my case), you don't have much choice. But avoid this hotel like the plague! I have had the worst experience in my life with a hotel (I probably spend more than hundred nights per year in hotels around the world, for work or leisure). To keep things in context, please note that I am French (living in Singapore) so there was no language barrier.
We were supposed to stay 3 nights and after the second day, I was asked to pay. I realized that I was being charged in Singapore dollars (with poor exchange rate), so I asked the hotel to change the setting of their payment terminal so that I could pay in euros. The manager on duty, Mrs Petrus, insisted that I was wrong and that I was being charged in euros despite the receipt explicitly stating the contrary. I suggested that Mrs Petrus call her bank the next day (it was already 7 pm) and asked to be refunded. Mrs PETRUS said that I was being rude and asked me and my family to leave "her hotel" on the spot. We had to threaten to call the police to be allowed to access our room and pick up our luggage. Mrs Petrus even requested the receptionist to "escort" us to our room while we were hastily collecting our things and our two children were crying. It should be noted that outside temperatures were way below zero and it was already 7 pm. This was a horrendous experience, finding yourself at night literally in the street with your whole family, lots of luggage and no place to stay!
I am planning to sue the hotel Median Chatillon over this very serious incident.
