This was the first time we stayed here although we know the area well. Free wifi throughout the hotel was a bonus. Our room was right next door to the kitchen (1008) with the door facing the dining area. Soundproofing needs to be improved in this particular room. We could clearly here conversation of late night diners and to a lesser extent kitchen noise. Rooms were clean and beds comfortable.

We booked the King Spa room, good rate, very quiet and very very comfortable bed.Top notch service,Good breakfast.REception handled taxi bookings with ease.Easy parking and central if you don't mind a taxi or you have a car.$20 taxi ride to Lantern in Campbell Shops(outstanding meal / service). We'll be back

Stayed in this lovely hotel for 2 nights and have to say the welcome on arrival was the best ever. As we were travelling from the UK we needed directions and information which were answered with ease, taxis booked, directions given, recommendations for places to visit, fabulous. Our room was a good size, but the carpet had seen better days, which therefore made the room seem a bit grubby. Had dinner in the restaurant on the first night, which was really enjoyable. Free internet access, newspapers and wi-fi added to the really nice atmosphere of this hotel. Even managed to get a really early breakfast delivered to the room as we had a very early start one day, like the idea of items being individually available rather than having to have a 'package' deal. Didn't get to use the swimming pool or gym, but they are available to all hotel guests. Would recommend this hotel, a lovely relaxing, quiet location after spending a couple of weeks previous in the heart of the city.

We stayed at the Diplomat for 2 nights with my parents. I requested a room with a walk in shower and not too many stairs for them. The booking all went smoothly. On checking in the reception staff were great and we had 2 rooms just next to reception and the bar/restaurant. I was initially concerned that it may be very noisy but it wasn't. If the bar was busier those ground floor rooms may be noisy. As the hotel has a lift to all floors I will probably request a room on the 2nd floor next time. The rooms were very clean and comfortable but the mattress in our room was probably at the end of its life. The added touch of magazines in the room (Marie Claire, Vogue, National Geographic) and complimentary newspapers at reception and free Wifi throughout the building was great. If you don't have a laptop with you there is a desktop PC with complimentary internet adjacent to the bar. The shower was excellent and although the bathroom was compact was in good order and the lighting was brilliant. The food was good for breakfast and dinner and the staff were very pleasant. Overall this hotel has a great feel to it and we will definitely stay here again.