My husband and I are seasoned travelers. We stay at all manner of places from the $10 a night hostels to the all inclusive places like Cocotera. On this particular trip we decided to make our stay in El Salvador more of a holiday than our usual travel excursions. Based on our readings about the hotel we were not too impressed with the service and food. The accommodations were magnificent, however we were not provided the quality of food touted by their own website. Our first night they did not have any fish, no problem however the meal was equal to something we could have gotten at our hostel from the stay prior. It was good but definitely not a great bang for our buck of the five star meals we were lead to believe. The feeling like I have limitations on water is uncomfortable. Drinking water is only available at certain times. This is odd as even at our stay with Mama y Papa’s Hostel in Tacuba water was available at all times of the day as part of your stay.
Over all our expectations were definitely higher than what was provided in terms of service and food. Having stayed at a variety of places all over Central America there are much better values for your dollar.
What was rather a bit disturbing was also the fact that we came in on our own as we took the mountain bike tour down from the National Park. We were looking dirty and well worn from our three hour mountain bike ride. Upon our arrival I felt immediately that we were judged on this by the staff and not given that same deference as any other paying customer. The owner had spoken in depth to the other two couples staying here and did not even greet us once during our two night stay.
It is a nice place but the expectations we were lead to believe were definitely quite a bit higher than what was offered only in terms of service and quality of food.
We had an amazing stay at the other “best hotel” in El Salvador in Suchitoto , the beautiful Los Almendros De San Lorenzo. Our stay was above any expectations we had, the food was excellent and the accommodations were far and above what we had hoped for. We opted to stay in the two floor suite for $130 a night. This is far better value for the dollar than Cocotera.
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