Cannot think where to begin. Everything was amazing from start to finish.
We stayed here for 9 days in Feburary to celebrate our honeymoon, and cannot have imagined choosing anywhere else. From start to finish service and quality was exceptional.
Prior to arriving upon reading previous reviews, I requested a sunset view room (we were in a water bungalow-Room 126). I also asked for a floral arrangement on the bed for our arrival. Both were done for us with no issues. We also received a very tasty cake as a congratulations for getting married. Snorkelling was fantastic, there were so many fish! And the stingray feedings at 5pm quickly became a highlight.
Food at Latitude and Open - The Grill was fantastic. We especially loved the plentiful choices of fish, and specifically the wasabi pizzas at the grill. Staff were also excellent, with a special thankyou to Hussain and Sattar who were so friendly and accomodating. We had chosen the all inclusive package and it was well worth it. If you don't you would easily be spending $300-$400/day per couple, not including alcohol.
The Jiva spa was lovely. We got a couples massage which ended with an hour in a rose petal filled stone bath and a bottle of Moet-absolute bliss. And it was not nearly as expensive as it would have been back in Australia.
On Saturday nights they have a cocktail night where everyone, guests and staff get together for some food, drinks and fun. Staff members, and the General Manager-Sushil, were so friendly, and came up to you and had a good chat.
I cannot praise Sushil enough for his friendliness to guests and his own staff. They all seem to have a great relationship which is fantastic-he obviously takes care of his staff. Sushil was there to the very last second, waving goodbye to us from our boat as we departed.
I've saved the last mention for the amazing Kanaan at the bar. Not only did he make sure we constantly had drinks and were happy, the first night we were there he asked what songs were played at our wedding, and then to our suprise we heard them playing over the speakers in the bar. However this was nothing, he did not have one of the songs, so when he went home he sourced it, and the next time we were in the bar we heard the song playing. He went out of his way for us and I simply cannot praise him enough, thankyou so much Kanaan for everything you did, especially the little orange face you made on top of one of my cocktails.
I highly recommend this hotel to stay at, it was amazing and we have already made plans to go back in the next 5 years!!!
Room Tip: For bungalows, around 126 should be good. However ask to not get the room at the end as the boats ti...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC