We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn London-Kingston South – reviews, photos

4.0 of 5
Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
Hotel amenities
Special offer
Save on Hotel Packages!
Holiday Inn London-Kingston South
Ranked #1 of 2 hotels in Surbiton
3.5 of 5 stars 95 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

95 reviews from our community

What travellers say about this hotel
  • Executive room(9)
  • Car park(6)
  • Very nice(3)
Traveller rating
    28
    30
    10
    16
    11
Only show reviews for Family (10) | Couples (41) | Business (25)
Date Rating
Cardiff, United Kingdom
Senior Contributor
23 reviews 23 reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
“Friendly, enjoyable stay”
4 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

Usual +/- review:
+
Decor - Very modern and been done up recently
Free parking
Views - Thames opposite and can be seen from the restaurant
Amenities - Pub 1 min walk away, also a really good chip shop!
Value - If you can get through the friends and family scheme you can get a bargain
Restaurant/Bar - Very good but a little expensive
Weddings - There was a wedding there when i was staying and the room looked pretty good
Staff - Everyone we dealt with was friendly and professional, even for late night room service!

-
Location - Its a decent walk or taxi ride to Kingston so be prepared
Wardrobe space - Not a lot
Light switches - Very difficult to find some of the lights!
Room view - If not in an exec room you may have to look out at astro turf with fake pigeons on which was a little weird.

Room Tip: Try upgrade to an exec room for a view of the Thames.
See more room tips
  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Joey95 about Holiday Inn London-Kingston South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suresh singh, Deputy General Manager at Holiday Inn London-Kingston South, responded to this review
31 January 2012
Dear Joey 95,
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.

I was delighted to read that you had such an excellent experience at the Holiday Inn London-Kingston South, and that our staff were efficient and helpful in their service.

Thank you again for your feedback, I look forward to welcoming you back to the Holiday Inn London- Kingston South in the near future.

Regards

Suresh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Home away from home!!!”
4 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

The Hotel with its trendy set up ( more of a bricolage sort) fix yourself kind,in rooms- was a nice experience with food and resonably good service with beverages.The eight Restaurant was an experience facing the flow of Thames... with family around never felt alone.

Room Tip: River View on top floor
See more room tips
  • Stayed February 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask cribgrub about Holiday Inn London-Kingston South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suresh singh, Deputy General Manager at Holiday Inn London-Kingston South, responded to this review
31 January 2012
Dear Cribgrub,

On the outset, I thank you for choosing Holiday Inn London- Kingston south as your preferred choice of hotels during your recent visit in Kingston.
I am ever so pleased that you enjoyed your stay here and were moved to posting a positive review.

Thank you again for the review and we hope to have the opportunity of welcoming you back soon.
With every good wish
Best Regards

Suresh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Very enjoyable two night stay”
4 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

My wife and I stayed here for two nights, 6th and 7th January 2012, in a front facing executive room.
With the exception of the lack of wardrobe space and the dim lighting in our room, (both a function of the hotel's designers and not a reflection of the management), we were very impressed with the hotel overall.
With regard to the wardrobe, on request, we were offered and supplied with a portable wardrobe. Every staff member we came into contact with was very friendly, obliging and efficient and the food, (we had two evening meals and two breakfasts in the hotel), was very enjoyable. In conclusion,we would have no hesitation in stayng here again.

Room Tip: Based upon our experience, we would suggest a river facing room, 1st floor or above.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Alan S about Holiday Inn London-Kingston South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suresh singh, Deputy General Manager at Holiday Inn London-Kingston South, responded to this review
11 January 2012
Dear Alan S,
On the outset, I thank you for choosing Holiday Inn London- Kingston south as your preferred choice of hotels during your recent visit in Kingston.

Having just read your review I immediately shared it with our team. Your words are motivational and very much appreciated by us all. I am ever so pleased that you enjoyed your stay here and were moved to posting a positive review.

Thank you again for the review and we hope to have the opportunity of welcoming you back soon.
With every good wish
Best Regards

Suresh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northants
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Clean and efficient and welcoming.”
4 of 5 stars Reviewed 6 January 2012

We stayed here over the Christmas holidays, for four nights. The room was small, but very clean and comfortable. The view was not nice, straight across a lower roof and into another room but to upgrade to a better one was £40 a night, astonishing when the hotel was definitely under occupied. Still, for a city hotel that's what you might expect. All the staff were friendly and service was always prompt and efficient. The breakfasts were very good. My husband had the cooked breakfast and said it was among the best he'd ever had. My only small criticism of the restaurant is that the coffee is in short supply! You have to wait for a waiter to come around with the coffee pot, and even with so few people dining we resorted to waving after 5 minutes wait! Why not have the coffee pots out with the buffet? We enjoyed our stay, and will return.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Loveitaly56 about Holiday Inn London-Kingston South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suresh singh, Deputy General Manager at Holiday Inn London-Kingston South, responded to this review
11 January 2012
Dear Loveitaly56,

Thank you for your feedback regarding your recent stay at the Holiday Inn London Kingston South. We value your comments as they help us to improve our services and to maintain the very high standards our guests expect.

I was delighted to read that you had such an excellent experience at the Holiday Inn London-Kingston South, and that our staffs were efficient and helpful in their service.

Please be assured that I have personally passed on your compliments to our team members.

I have noted your concerns with regards to the coffee service during the breakfast. I have now retrained the breakfast team and added extra coffee pots to have a smooth service.

Thank you again for your valuable feedback and we hope to have the opportunity of welcoming you back soon.

Yours sincerely

Suresh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Hol Inn Surbiton”
5 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

Stayed here on New Year's Eve so could get train up to London

Very good hotel; room excellent (at this price) being well furbished, and pleasant.

1st class service throughout stay - would definitely stay again when in area.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Cliff123 about Holiday Inn London-Kingston South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suresh singh, Deputy General Manager at Holiday Inn London-Kingston South, responded to this review
11 January 2012
Dear Cliff123,

Thank you for your review regarding your recent stay at the Holiday Inn London Kingston South. We value your comments as they help us to improve our services and maintain the very high standards our guests expect.

I was delighted to read that you enjoyed your stay, hotel service and found the hotel's decor compatible to your needs.

Once again thank you for your feedback we value it very highly and look forward to welcoming you back to the Holiday Inn London Kingston South in the near future.

Regards
Suresh Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Holiday Inn London-Kingston South also viewed

Villiers Lodge
4 of 5 stars 24 Reviews
Surbiton, Surrey
Show Prices ABS:HotelCheckRates-d1772162?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Bosco
4 of 5 stars 43 Reviews
Surbiton, Surrey
Show Prices ABS:HotelCheckRates-d1028769?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Antoinette Hotel Kingston upon Thames
3.5 of 5 stars 217 Reviews
Kingston upon Thames, Surrey
Show Prices ABS:HotelCheckRates-d624597?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 2 hotels in Surbiton, ranked by popularity »

Been to Holiday Inn London-Kingston South? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn London-Kingston South

  • Holiday Inn London
Address: Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
Price range (per night):* INR8,626 - 21,284

Owners: What's your side of the story?

If you own or manage Holiday Inn London-Kingston South, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn London-Kingston South
Show the lowest price for this hotel (from our partners)
Show Prices