We stayed for a couple of nights to celebrate a special birthday. I told them in advance about the special occasion but there was no reaction when we arrived or during the time we were there. Not a single member of staff wished my wife happy birthday. They were pleasant enough but we felt no warmth. Food very good, room OK, a bit gloomy, wife found lighting poor for her makeup. All rather too businesslike and clinical for our taste but we found others who had been going there for eleven years.
