All I can say is that I really wish I'd read the reviews from people of a similar age before staying at Brook Barn.
We visited in July and stayed in their best room, The Hayloft. The room was perfect down to every last detail, as was the rest of Brook Barn and it's gardens.
We are a friendly, well presented, professional couple in our late 20's and have been together for 3 years. We had been living at opposite ends of the country for 3 months due to work commitments, so our stay at Brook Barn was to celebrate being together again.
We arrived after a 4 hour journey and trek around Oxford to an icy reception. I think it's fair to say we were not who SJ expected to have booked to stay in her best room. We decided to make the most of our stay and not let this bother us, we changed, sampled the scones provided for afternoon tea and left for a look around Wantage.
As the evening meal was not available during our stay, we decided to go for a meal at a local Thai restaurant we'd had recommended to us. It was a beautiful, warm evening and the restaurant was dark and busy so we decided to get a take away, we thought we could have this out in the sunshine at one of the tables in the yard at Brook Barn.
When we returned, we met SJ in the dining room, before we even had chance to speak she abruptly told us that we couldn't have a take away in our room. We politely advised her that we had planned to eat in the garden due to it being such a nice evening, everything in our room was white so we would never even contemplate eating takeaway in it! She begrudgingly provided plates and cutlery and feeling like scolded children, we ate our meal quickly. I took the plates back to the kitchen and knocked on the door, I could see through the glass that people were there but it took several knocks before anyone came to take them from me, they were taken from me without a single word. Later that evening, my partner ventured down stairs to retrieve ice and a bucket for our champagne, once again he received a similar reception.
I have stayed in many hotels, some not so grand and some double the cost and far superior but I have never been made to feel so uncomfortable and unwelcome.
We stayed at Brook Barn for an exerience, not just a beautiful room...we were bitterly disappointed.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC