I stayed here after New Years Eve, which is considered peak season. I was paying about $1,200 a night and was not impressed with the hotel, even at times disgusted (particularly with the service). The pool is probably the main highlight of the resort, and the casino was nice. The rooms were below subpar. The bath tub was impossible to get into, locks were broken off the doors and the furniture was out-dated with significant wear and tear. The service was the main low point. At the restaurants, we had to tell the staff repeatedly to refill our glasses with water, the service was slow, some people in our group would get their food way before others. The service is the worst you will probably even experience at a hotel, i have never seen anything this bad. I would def not stay here again, i think that if ur going to want to stay in punta, stay with some friends are rent a chic apt on the beach.
- Mantra Hotel Punta Del Este
- Mantra Resort Punta Del Este
