We too arrived to a freezing cold room. In fact the whole hotel was cold as the heating "comes on at 3"!
We gave it an hour to warm up then decided to give up. We went home. To be fair we were offered a warmer room but it was too late by then. We've had many winter stays here and it's never been like this before. We won't be returning sadly.

My husband and I were looking forward to our return trip to Burythorpe House, after we had an enjoyable short stay in the spring. We had booked a luxury room, a treat, as we only have short breaks away. We were greeted by a lovely member of staff who showed us to our room. The room was extremely cold, so cold that we were forced to go down and sit by the fire while the room warmed up - not a good start, how much thought is needed to put the heating on for the day of arrival? We had booked for dinner as we had enjoyed it so much on our previous stay, how dissapointed we were! The menu was not as we remembered. It consisted of an Amuse Bouche, starter, fish course, choice of two main courses and a dessert - there was the option of cheese, but this involved a surcharge. We did not consider this adequate. Over our three night stay, we only actually had the choice of three main courses, the first night the choice was duck or pork, the second it was pork or halibut and the third nights choice was duck or halibut. Further to this, there was no bread offered on the second evening (we had to ask for bread and were told that none had been left for that evening, after persisting, some arrived, we assume from the pub?) and our choice of sherry and wine was not available. We would consider very carefully before staying at Burythorpe House again and would need to receive evidence that things had changed before we did.

After spending a very enjoyable few days at Burythorpe House Hotel earlier in the year, my wife and I were looking forward to a similar experience when we booked a 3 night break at the end of November. Our room was very comfortable and gave us views of the beautiful surrounding countryside and the staff were friendly, helpful and welcoming. We were so looking forward to enjoying a pre dinner drink in front of the fire while we chose our evening meal and so disappointed when we discovered that there was barely any choice to be had. The menu offered us an amuse bouche, a starter, a fish course, a main and a dessert and the only choice was the vegitarian option instead of the main course and cheese instead of the dessert. We expressed our disappointment to the waitress and after a brief wait were offered grouse instead of venison (not a good choice if you are not a fan of game) and after another five minutes or so we were told that pate was also available. The menu informed us that this was a "fine dining" experience, the fact that the starter, fish and main courses were all severely under seasoned and all served with rocket leads me to suggest that it was not fine dining at all. In the dining room my wife and I sat in the window and observed a man in chefs whites tearing back and forth in his car several times during the evening and when we questioned this were informed that chef had run out of various items that had to be fetched from the local pub (the dining room was less than half full at the time).
Although still with no choice, the evening meals improved on our second and third nights (we were told that there was a different chef), although it was unfortunate that our request for champagne for our pre dinner drink on our final night could not be accomodated as they had run out, similarly our choice of red wine was unavailable and they had run out of bread to be served with the meal (there were only 4 people dining that night, how long does it take for a professional chef to make 4 bread rolls?).
I should say that breakfast was excellent, all that you would expect of a country house hotel, but, as much as my wife and I would like to revisit Burythorpe House we will not do so until the chef (or the owners) realise that guests require choice to complete thier dining experience.
Stephen and Irene

Wonderful staff who could not do enough for us, so friendly and accommodating. A gorgeous room with views across the fields, lovely big bay and spotlessly clean. Amazing bath tub - on claw feet - it was a real treat to have bubbles up to my neck whilst sat up. The evening meal was lovely as was the breakfast. I would highly recommend this hotel - lovely lounge area - very homely, with a roaring log fire. I like a firm bed - and it was soft - not a criticism at all just a personal preference. The bed linen and pillows were of the highest quality as were the toiletries in the bathroom along with the towels and matching pair of bathrobes. We will be back - Amanda and Richard