Excellent creature comforts. Spacious, clean and comfortable room. Loved the shower separate from the bath and heated towel rail. I felt pampered by all the 'extras' like the bed turn down service with hand made chocolate, and the guest lounge serving yummy scones & cake in the afternoons, with a waiter to serve beverages. Staff were really friendly and helpful.
The furnishings are dated but not shabby. The TVs need upgrading. Concierge service was virtually nonexistent. The front desk could be more efficient - often failed to answer the phone, fumbling with the processing of my bill.
- Grace In Rosebank Johannesburg
- Grace In Rosebank Hotel Johannesburg
