We stayed for 2 nights for a family wedding, but probably wouldn't have booked it just for the 2 of us. When we arrived we were pleasantly surprised by the great waterside location and unusual layout of the hotel. We had booked a standard double and initially quite liked our courtyard opening (external door) room. I overlooked the rather tired decor & grubby carpet as the quirky, non-corporate look was quite appealing.
However, that night my views changed completely as we had the worst night's sleep in a hotel we've had in years. The room had underfloor heating which we turned off as it was very warm in the room however it seemed to have had the effect of heating the bed. The base of the bed was wooden box on the floor which we can only assume somehow trapped the heat from the floor. It became extremely uncomfortable despite all sources of heating turned off and the window open (in January!). Added to this was a background low-frequency droning/humming noise all night which was impossible to ignore and drove me to distraction. During a very long and unpleasant night we each seriously considered sleeping in the bath (the bathroom was cool and quiet) or the car! There was also an odd smell, especially when the room was hot. I have since read that dogs are allowed in these rooms which makes me wonder about the smell.
When we complained to reception the next day they did not seem overly surprised. Apparently the noise was likely to have come from 2 refridgeration units in the storage area next to our room. But I must say that the hotel's response to our complaint was excellent - understanding and helpful. They upgraded us at no extra charge to a executive lake view room in the main hotel which was a 'normal' hotel room with no heat or noise related problems. It was like being in a different hotel and and on our second night we slept well with no complaints.
It was a large wedding and the hotel seemed to manage it well despite relatively few staff (some of whom had very limited English).
On the whole the food was good (in the restaurant, for the Wedding Breakfast and the daily cooked breakfast). My only food gripe was that a lot of dishes seemed very salty.

Purchased a one night stay with via Groupon, room was ok nothing special but you are not going to get a decent room as a groupon customer I guess. No toilet roll, dead insects in the shower tray, no phone to ring down about toilet roll or the lack of wine on arrival as promised with the deal so initially very disappointed.

Went for dinner and the menu is fairly limited for choice, approx 6 choices for each course, starter was pretty good, I ordered steak cooked rare for my main course and it duly turned up medium with no offer of any condiments I asked for English mustard, with my steak going cold and no mustard in sight asked another member of staff and he duly returned with french mustard, gave in and just ate it as dinner just about cold, my partner did have the Lamb and said it was very good. Drinks ordered at the table and wrong drink turned up although changed it no quibble.

Other guests seemed to be getting equally frustrated with wrong meals/drinks turning up with one chap giving up and going out to fetch a sandwich!!!

Breakfast ok but only scrambled egg available and again no condiments offered.

When checking out they tried to charge me for our complimentary drinks that were included with the deal.

Plus points are the fab location and the friendly staff.

I would not recommend this hotel, looks from the outside that the management is very weak as such basic stuff it is easily recitfied and would make this is cracking place to stay.

Stayed at this hotel last night, room clean and presentable tea coffee kettle etc ( but noted no biscuits??) as this was one of the courtyard rooms that accept dogs, wasn't expecting much but was pleasantly suprised.
A little tired looking in places but clean and comfortable apart from the pillows.
The meal was booked for a set time but they kept us waiting over half an hour longer ( in the bar area) where I attempted to buy drinks I asked for Archers - none Campari - none and Midori - again none!! Despite being on their list!
Ended up having red wine with the meal.
Meal was ok salmon a little too salty but generally fine.
The staff were pleasant and the hotel is in lovely surroundings .
Ok for an overnight or short stay.

Early evening, looking for somewhere to stay, road signs led us to this hotel. We were offered excellent discount rates. Small but very comfortable room, especially for one night. Excellent dinner and breakfast.