We've been staying at Holiday Lodge since 2003 and we've had no problems with them at all till January 2007. We've always stayed in one or both of the Cabins and one time we had a Family Suites. We liked it because it was near the casinos and right across the street from Heavenly's Gondola. The only bad experience we had was this past January 2007 on Martin Luther King Weekend. We arrived Friday afternoon and by Saturday around 1pm our they shut off our water. A pipe had frozen over at the other cabin and they had to shut our down. They weren't sure when it was going to go back on, but they gave us another room to use to shower and go to the restroom. Then it came back on later on that night and by Sunday morning the water shut off again, the pipe burst in the other cabin and they had to shut our water down. We complained about having no water again and they were very sorry about what was going on and offered to refund our money back to go to another place or give us a room again to shower/use the restroom. So, we took the room again because it was a holiday weekend and there was no available rooms anywhere else. We stuck through it till checkout on Monday. At check-out the staff was very sorry for what happened, and refunded part of our money back because of what we had to deal with. Although, dispite what happened that weekend we would have definitely had come back next January, but Holiday Lodge and a lot of the other hotels/motels will no longer be there in April because they are being torn down to make way for a bigger newer hotel and convention center. Goodbye Holiday Lodge and thanks for all the good service!
- Holiday Hotel Lake Tahoe
