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Tahoe Keys Resort – reviews, photos

599 Tahoe Keys Blvd, CA 96151
Hotel amenities
Tahoe Keys Resort
4.0 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    4
    5
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    2
    1
Date Rating
Napa, CA
2 reviews
1 helpful vote 1 helpful vote
“Very disappointing experience!”
2 of 5 stars Reviewed 21 December 2010
1
person found this review helpful

We stayed at a 2 bdrm/2 bath townhome on Ala Wai. We have stayed at other properties managed by Tahoe Keys and enjoyed it. However, our stay at this townhome was very unsatisfactory. One of the toilets didn't flush and there was a napkin left on the toilet with the message, "Sorry, toilet doesn't flush" Very tacky! We were not told that there was a nonfunctioning bathroom when we checked in and it was never fixed during our stay, though I constantly reminded the management. The place was billed as a 2 bdrm/2bath. We had to use the toilet in the one 1/2 bath that worked and the shower in the other full bath with the broken toilet. The carpet was filthy with big black footprints and stains all over it. None of us walked on it with bare feet. The entryway closet door had cracked glass and was off its hinges. We have a small child and were very concerned about his safety around the door. There was a broken lamp in the bedroom, really dusty room fans and dirty glass doors leading out to the porch. Oil dripped down the wall from the ventilation fan over the stove when we had the stove overhead light on. We were really unhappy with the condition of the property for what we paid and will never stay there again. I would be ashamed to let a guest stay in my house looking the way 223 Ala Wai did when we arrived, let alone one who was paying over $200 a night. We were really disappointed. Even more disappointing was management's complete lack of attention to the matter. When we checked out, I informed the manager of the deplorable conditions. I got a "Sorry" and a card for 30% off our next stay. I emailed the housekeeping manager and got no reply. I also emailed our reservation agent and got no reply. Be wary if you stay at Tahoe Key's rentals. They seem to be hit and miss. This one was a definite miss.

  • Stayed August 2010, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask eagleray about Tahoe Keys Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SF Bay Area
2 reviews
6 helpful votes 6 helpful votes
“Tahoe Keys Resort and Tahoe activities”
4 of 5 stars Reviewed 17 June 2009
1
person found this review helpful

We just returned from four wonderful days in South Lake Tahoe. We stayed at a property managed by Tahoe Keys Resort. The house was spotless and had all the amenities we needed such as soap, paper products, shampoo. The property was not in the Keys but off Lake Tahoe Blvd (Hwy 50) on Betty Rae Ln. It is not spectacular from the outside but is newly remodeled on the inside. The neighborhood is more modest but the neighbors were unnoticeable and the location is terriffic (5 minutes from the casinos). Beautiful views of the mountains from the balcony. We sat in the hot tub and watched a beautiful thunderstorm unfold over the tree covered mountain. Our favorite activites were: horseback riding at Camp Richardson Corral on 89 N (about 15 minute drive). We took a 2 hour ride which was perfect and we even saw a mother bear and cubs. Also we rented bikes right at Camp Richardson and rode out to Fallen Leaf Lake, (beautiful!) The gondola ride at Heavenly Village is expensive but worth it. (Park in the garage behind the movie theater). Hiking, food and zip line are at the top of the gondola. We were called off a hike on the mountain due to lightening strikes. Plenty of nearby restaurants. Tahoe Queen cruise was relaxing, beautiful and informative (Mark Twain was on board!) and Ski Run Blvd (where you catch the boat) is only 2 minutes away and you can even walk there. The folks at Tahoe Keys Resort were very accomadating and helpful. Get your discount Tahoe Queen tickets at their office (save $10) but also call to make reservations. Make sure to tell the Tahoe Queen folks that you already bought your tickets from Tahoe Keys Resort. We will definitely book our next South Shore vacation through Tahoe Keys Resort.

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Ask Lorayns about Tahoe Keys Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco
1 review
“Stay Away From Tahoe Keys Resorts!”
1 of 5 stars Reviewed 30 June 2008

Stay away from Tahoe Keys resort at all costs. My experience with them was horrible.

Their website looks good, and they are friendly when you make a reservation. But in reality they are completely unreasonable and will not hesitate to stonewall tenants or resort to "enforcing" their draconian lease. For example, they will withhold your security deposit in the event of any dispute. Now, most people know that security deposits cover damage to property or unpaid rent. Not at Tahoe Keys! They will keep your security deposit if you look at them cross-eyed. Then they'll refuse all reasonable attempts to discuss things.

And don't be fooled by the nice looking properties on the website. What they don't tell you is that there are fanatical neighbors who hate renters and who will try to ruin your vacation if they don't like the cut of your jib. Like "rap" music? Ho-ho. Not in South Lake Tahoe.

Rent from Tahoe Keys at your own peril.

  • Liked — Nothing
  • Disliked — They're jerks
  • Stayed June 2008, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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Ask NelR about Tahoe Keys Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisakuca, Owner/Manager at Tahoe Keys Resort, responded to this review
7 August 2008
In all fairness, 16 young men decided that rap music should be heard at 2am by all neighbors of the property in which they were staying. After complaints from more than 1 neighbor we asked the group to vacate the premises. We refunded both their security deposit and the night not used - more than fair considering that was their breach of contract. Noise ordinances are enforced in Lake Tahoe as the owners right to rent their property can be revoked after four complaints in a year. Draconian - hardly, not for those who provide as much respect for their Tahoe Rental neighbors as they do in their own communities. Just sour grapes from a group who is no longer welcome.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco
1 review
“A Family Tradition”
5 of 5 stars Reviewed 22 March 2008

Our family has really enjoyed the friendly courteous service we have experience at Tahoe Keys Resort. We have made a tradition of staying there for a week in the summer with the kids and grandparents for almost ten years--also cool because I bring my boat which I can dock right behind the house. Also usually do a couple of weekend ski trips in the winter. I read a negative review here and suspect that it was written by one of their competitors as it does not at all reflect our experience. We highly recommend this place.

  • Liked — House on the water wtth private boat dock
  • Stayed March 2008, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask cityone about Tahoe Keys Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Winters, Ca
1 review
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Great Mountain Family Condo!”
5 of 5 stars Reviewed 23 November 2005
7
people found this review helpful

We recently visited this condo (Unit 160A)in the Tahoe Keys and had a wonderful relaxing family vacation. The owner, obviously, has provided many personal family touches to this unit. Everything was functional (heater, stove, oven, refrig, washer & dryer) which eliminated any frustration, which was just what we wanted and needed). The queen bed in the bedroom was very comfortable and felt like new (not the "used motel" feel). The decor is delightfully mountain and there are many amenities in the unit that a family can enjoy. We made great use of the entertainment center which is stocked with movies, games, and video/DVD equipment. There is even a PC computer with color printer. Rather unique for a rental condo! The kitchen is cute and small, but well stocked for fixing all our meals. We went as a couple, but with the hide-a-bed, a foursome would truly enjoy their visit. A good price for the location and comforts of home. Shopping, hiking, bike riding are within a 10 minute drive. I'm looking forward to my next visit! (The boat dock and sailing was great too!)

  • Stayed June 2005
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Tahoe Keys Resort

  • Tahoe Keys Hotel
Address: 599 Tahoe Keys Blvd, CA 96151
Price range (per night):* INR9,809 - 10,756

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