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Sandman Hotel and Suites Regina – reviews, photos

3.0 of 5
1800 Victoria Ave East, Regina, Saskatchewan S4N6E6, Canada
Hotel amenities
Sandman Hotel and Suites Regina
Ranked #23 of 27 hotels in Regina
3.0 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    2
    8
    11
    6
    6
Date Rating
Oakbank, Manitoba Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Needs some upkeep”
3 of 5 stars Reviewed 23 September 2011
3
people found this review helpful

We stayed at this hotel for two nights, our check in went smoothly and the staff were very friendly. When we went in our room, we found the carpet had not been vacuumed, (at least not very wee) the drink glasses were dirty, and there was some food items from the previous occupants left in the desk drawer. The bathroom could use a bit of paint on the baseboards and trim. Other than this we enjoyed our stay as we weren't in the room much. I would stay here again if I had too, but I think I would check around if I could as I think you could find better accommodations for the price charged at this location. We did not try the restaurants at the hotel or the bar so we cannot comment on them. Just a bit of elbow grease and a bit more care in cleaning the room would make a lot of difference. We stayed at the hotel on Sept 16/17 2011.

  • Stayed September 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JimDebH about Sandman Hotel and Suites Regina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jannis Zimmer, General Manager at Sandman Hotel and Suites Regina, responded to this review
27 September 2011
Dear Valued Guest,

Please accept my sincere apologies for not meeting your expectations during you recent stay.
Your comments are important to us. Standards in consistency especially in room cleanliness and maintenance are vital and this certainly was not exhibited during your visit. Your concerns have been addressed. It is my wish you will afford The Sandman Hotel, Regina the opportunity to host your future accommodation needs.

Yours in Hospitality
General Manager
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Edmonton, Canada
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Was ok”
3 of 5 stars Reviewed 4 September 2011
1
person found this review helpful

Stayed one night, arrived in evening, made reservation week in advance and upon arrival room was exactly as booked. Spacious with separate bedroom, small fridge, microwave and seating area. Furniture and TV were dated in style, could use some upgrades. No flat screen. Bathroom is small, but functional. Towels were poorer quality, linen on beds was poorer quality too, no comforter, just a blanket between two sheets, seemed to cheapen feel of stay. Elevators were slow and had no air circulation, which was uncomfortable on this day as it was 29 C. Room was clean along with lobby and hallways, but found hallways a bit dark with low lighting. Denny's is attached to hotel which is accessible from inside hotel and Moxie's is located outside in front of hotel. Parking is poor due to these restaurants using same lot, so getting a close stall to hotel is not usually available. Lots of shopping options across the street with a good size mall and few box stores. Gas stations plenty also.

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  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 2Travelersweare about Sandman Hotel and Suites Regina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jannis Zimmer, General Manager at Sandman Hotel and Suites Regina, responded to this review
27 September 2011
Dear Valued Guest,

Please accept my sincere apologies for not meeting your expectations during you recent stay.
Your comments are important to us and it ensures our guest experience is one of feeling valued and enjoyed. This certainly was not exhibited during your visit. Standards in consistency are vital and your concerns have been addressed. My apologies again, and it is my wish you will afford The Sandman Hotel, Regina the opportunity to host your future accommodation needs.

Yours in Hospitality
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
“Great hotel!”
4 of 5 stars Reviewed 11 August 2011

Staff were fantastic, clean rooms, moxies was great. Will stay again!

  • Stayed August 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bptravller about Sandman Hotel and Suites Regina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Never again!!”
1 of 5 stars Reviewed 10 August 2011
4
people found this review helpful

We reserved a one bedroom suite. What we received was a regular room with a sliding door between the smallest bedroom and living area I have ever seen in a hotel. The rattling sliding door to the bedroom area was very difficult to shut. There was a lock on it but there was nothing to lock onto. The door to the hallway squeaked so loud you would think you were in a haunted mansion. This hotel is definitely a lot of ware. I would never stay there again!!

  • Stayed July 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask chachi001 about Sandman Hotel and Suites Regina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jannis Zimmer, General Manager at Sandman Hotel and Suites Regina, responded to this review
11 August 2011
Dear Valued Guest,

Thank you for choosing The Sandman Hotel, Regina for your recent stay. Please accept my sincere apologies for the problems encountered. We take pride in ensuring our guest's experience is one of satisfaction and feeling valued, this certainly was not exhibited to you during your stay. I have addressed the issues with the guestroom condition to our Maintenance Department. We do have various room types in our hotel and had I been made aware of the situation with your guestroom at your the time of your stay, I could have addressed it immediately.

My apologies again, and it is our wish you will afford The Sandman Hotel, Regina the opportunity to host you future hotel accommodation needs.

Please feel free to contact me directly.
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“Not bad at all”
4 of 5 stars Reviewed 28 June 2011

Stayed with the Bantam Lacrosse team for provincials. Rooms are small, I found the beds small(double) and a bit hard. Room was warm and had to leave the air conditioner on full blast to sleep which is a bit loud, Denny's next door was horrible but the stay overall was good. Never got a chance to use the spa but it looked really nice. Kids used the pool and it was okay for them. Hotel is very clean and is nice looking which is the most important part.

  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tddbad about Sandman Hotel and Suites Regina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Sandman Hotel and Suites Regina

  • Sandman Hotel Regina
  • Sandman Inn Regina
Address: 1800 Victoria Ave East, Regina, Saskatchewan S4N6E6, Canada
Price range (per night):* INR7,858 - 12,372

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Sandman Hotel and Suites Regina
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