Stayed with the Bantam Lacrosse team for provincials. Rooms are small, I found the beds small(double) and a bit hard. Room was warm and had to leave the air conditioner on full blast to sleep which is a bit loud, Denny's next door was horrible but the stay overall was good. Never got a chance to use the spa but it looked really nice. Kids used the pool and it was okay for them. Hotel is very clean and is nice looking which is the most important part.

This hotel seems nice enough until you get to your room. The hallways are dark and when you open the doors to your room the first thing your greeted with is original dated carpets, no HDTV so if you travel with a media box forget about that. The bathroom was super dated the baseboards were peeling paint. This would be acceptable at under $99/night but upwards to $149 you have more compeition.

I have stayed at this hotel on many many occasions. We stay here because there is a nice restaurant on the property, the rooms are clean and quiet, and the staff at the front desk are polite and helpful. However, with the manager I have had problems on several occasions. The last one was the straw that broke the camels back. I am a manager in a rather large business and we send anywhere between 3 and 10 employees to Regina to stay at the Sandman every one or two months. They stay there one night and leave the next morning to a training seminar. Each person books their room under their own name and then gets reimbursed by the company. This December when employees attempted to book the central booking agency said they had to book for two nights because there was an event going on. When I called, I asked what the event was and I was transferred to the actual hotel where I was told the same thing. I asked again what the event was. I was put on hold so the clerk could speak with the manager. When she returned she told me there was no event but it was the manager's policy for this busy time of year. I explained how much business I bring to the hotel and asked to speak with the manager, and he would not come on the phone with me. I left my name and number for the manager and no one called me back. This hotel will take your money when it works for them but they will not bend for you. I will happily stay elsewhere and give my money to someone who wants it in the off season and the busy season.

I recently had the necessity to spend 3 nights in Regina and of all the choices available to me I chose this property, a decision I now feel was a mistake. On all 3 nights there was no parking available with plug-ins for Hotel guests until very late (After 11pm 2 nights and Midnight one night) due to restaurant customers and Banquets being hosted at the property. This is Saskatchewan in December, overnight temperatures this weekend were between -25 and -30 Celsius, parking overnight without being plugged in is not an option and waiting until after midnight to park when I needed to be up at 5:00 am was not really an option either. When the situation was brought to the attention of the desk staff their responses bordered on the insulting. I was told that I could park on the service road, keep checking hourly until a spot freed up, or my favorite “Come back at the end of my shift and you can have the spot right up front where I’m parked, it has a plug in”. I spoke to the Manager on duty twice and expressed my concern with the situation and his response was basically that he was sorry but there was nothing he could do.

As a businessman and frequent traveler for both business and leisure I typically have 150 plus room nights a year in properties all across North America. Problems arise from time to time in business, how those problems are handled is what makes a company what it is.