I'm really not sure why the reviews were so bad about this hotel. No, it doesn't have luxury amenities and you do have to climb a few stairs, but La Ripaille was charming, quite clean, and the location was amazing. One complaint: we were not able to control the air conditioning, and it was freezing! Not quite a 4-star hotel, but I was glad we stayed there instead of the bigger hotels out of the city. With a $30 cab ride each way, we would have spent a lot of money getting to and from Old Quebec. Because we were in the heart of everything, we didn't have to rent a car. Overall -- OK hotel, but go for the location.

we reserved this hotel thru expedia - but once we'd paid the local taxes it worked out more expensive than our stay at the marriott in boston. We had a room with 2 double beds and a convertible sofa. The toilet door didn't close, the room was cramped, the towels thin and nasty, the stairs steep and narrow. at check in we had to sign a form to say that we would be charged for stains on sheets and towels and although, to my knowledge, we incurred no stains we had the bad surprise to be billed 50 CAD when we got home. There's nothing good about this hotel except it's central location

The hotel rooms were ok, but everything else sucked. My son & me booked this hotel because it was the last one that wasn't fully booked. There were no restaurants, the staff was too lazy to fix the remote(which was already broken) and then blamed us! What i'm saying is unless you're not picky about hotels, DON'T BOOK IT!!!!!!

don't stay at this hotel, we'd paid C$189 per night for the suites, which were less than one star quality, no check in desk, no restaurant, no lifts, crap service. eg. we'd wanted to leave one bag after check-out and was told there was no place to leave the bag, we persisted and they eventually relented and showed us an room for storage, we also asked to use a washroom and was told there was none and was directed to the tourist information centres toilet.