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Le Champlain Hotel – reviews, photos

3.5 of 5
115 Rue Sainte-Anne, Quebec City, Quebec G1R 3X6, Canada
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Le Champlain Hotel
Ranked #21 of 92 hotels in Quebec City
4.5 of 5 stars 367 Reviews
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367 reviews from our community

What travellers say about this hotel
  • Great location(8)
  • Quiet street(7)
  • Very good(7)
  • Brick wall(6)
  • Friendly and helpful(6)
  • Free internet(5)
  • Breakfast room(5)
  • Chateau frontenac(5)
  • Air conditioner(4)
  • Bread pudding(4)
Traveller rating
    188
    129
    36
    8
    6
Only show reviews for Family (66) | Couples (158) | Business (22)
Date Rating
Montreal, Canada
Senior Contributor
22 reviews 22 reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
“Warm rooms in winter and cool rooms in summer!”
4 of 5 stars Reviewed 17 January 2012

This was my second time in this hotel. The first was in summer, a hot humid weekend and you could count on finding a cool room to sleep in at night. This time it was a very cold weekend and we could count on having a very warm room to sleep in. The rooms are well appointed, I like the fact that they have tile floors, so much cleaner then carpet. They have a nice geometric pattern accent rug to add to the aesthetics of the decor. Nice brass queen size bed very firm and comfortable. The washrooms have pretty glass sinks and the shower has a lot of pressure and hot water. The people working there are nice and the breakfast buffet is a good mix of the usual breakfast items (bagels, cheese, toast, orange juice, cereals, omlette...) and kept very clean! The free coffee, latte, tea etc. is very handy and tastes very good. Pretty little lobby that is kept clean and a computer in the corner for guests to use. The hotel is well located and I would recommend it for a 2 to 3 night stay. We got a very good price through an online booking site, therefore we could not have gotten a better value for our dollar!

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc-André Dandeneau, General Manager at Le Champlain Hotel, responded to this review
14 February 2012
Bonjour,

Thank you for your review. Cleanliness is very important us. All the rooms are always very clean, with or without rug. But having tiles in a few rooms instead of a carpet can be very much appreciated for people with special needs, such allergenic or asthmatic people. Most of the standard rooms have tiles.

I'm glad to see that you appeciated as well our other services, as the breakfast. We have a lot of good comments regarding our breakfast and we are always looking for different ways to make it better again.

Thanks again,

Marc-André
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canada
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Excellent service”
4 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

Hotel Champlain had an excellent location in Vieux Quebec. Within walking distance from shopping, restaurants and sights. Service was excellent, breakfast was good and room was clean. As for price, we booked the room as part of an online booking site sale, so we got a good price. I'm not sure I would pay full price for this room. There are hotels with more comfortable rooms for the regular price of this room. That being said, I would like to reinerate that the service at this hotel was excellent.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Marc-André Dandeneau, General Manager at Le Champlain Hotel, responded to this review
14 February 2012
Bonjour!

Thank you for taking the time to write this review. You are right, the team at the Champlain Hotel offers a good service! We are always looking to provide a personalized service to our guests.

Please note that all the rooms available through different booking sale sites are always the standard rooms. I highly recommend you to come back to the Champlain and try another room type such as the superior rooms. For a few more bucks, you can get a room with a magnificent view of the Vieux-Québec... The superior rooms are really nice!

Looking forward to be host again, I hope,

Marc-André
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Pepperell, Massachusetts
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Magical!”
5 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

We first went to Quebec City for our honeymoon in February, 2005. We stayed at the Frontenac. We went again for our 2nd anniversary, and my 50th bday. We have been to this beautiful city 6 times now, visiting different hotels, and spent our last visit at Le Champlain last February. Our room was a nice big room with a kitchenette, sitting area with fireplace, king size bed, and oh, what a beautiful view!!! So nice to have coffee and a bite to eat without having to leave our hotel in the morning. It was the first time we spent so much time enjoying our room. Just magical. We will be staying in that same room for our 7th anniversary,valentines day, my bday in February. I can hardly wait! The room, service, location all perfect!

Room Tip: We loved the room we stayed in so much, that we booked the same room for our next visit, in February...
See more room tips
  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Marc-André Dandeneau, General Manager at Le Champlain Hotel, responded to this review
14 February 2012
Bonjour,

Thank you for this wonderful review! While I'm responding to your review, you probably are checking-in to the Champlain for you second stay! It's nice to see your excitment to back here for Valentine's Day!

I really hope that your second stay among us will be as good as the first one was!

If you'd like your second stay, please don't hesitate to give us another rating of 5/5 on Trip Advisor!

Best regards,

Marc-André
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Vermont
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Quebec City at Christmas”
5 of 5 stars Reviewed 19 December 2011

We stayed at Le Champlain Hotel in June of 2011. After seeing photos of Quebec City at Christmas, my spouse and I decided to return in December for a weekend with our college age children. Although very cold, Quebec City was stunning! The hotel was very clean and warm (very important in this cold city at this time of year), and lots of hot water. They also had a hot chocolate, latte, cappacino machine in the lobby along with a fireplace, which was not only welcoming and warming after walking around the city, but also a huge cost savings. The breakfast was very good, and my only complaint was that the coffee was not hot. Breakfast was omelettes, toast, bagels, pork pate, yogurt, fruit salad. We have also experienced french toast and baked beans in our previous stay. They change it up, so it's not the same every morning. This hotel is within walking distance to everything, and once you park your car, there's no need to take it out. Be sure to call in advance to reserve a parking space, as parking is limited.

Best activities while we were there:
The Marché du Vieux-Port (Old Port Market) – Best donuts, maple products, wines, cheese, stocking stuffers, etc.
Walking the fortification wall along parallel to Honore Mercier and D’Auteuil at night to view Parliament Hill, the Chateau Frontenac and the rest of the city – exquisite!

Room Tip: Rooms in the front have a very nice view. Rooms in the back are cozy, but you may be looking at a br...
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Marc-André Dandeneau, General Manager at Le Champlain Hotel, responded to this review
23 December 2011
Bonjour!

Thank you for giving me the opportunity to answer to your review... You totally right, Québec City is a charming city during summer and even during wintertime! I'm glad you like to give to Québec City a chance to seduce you once again!

Our breakfast is really good, we have 1 or 2 different hot plates eveyday to accommodate all the biggest craving! It's more than just a continental breakfast... We have eggs, baked beans, hot oatmeal or other hot plates, depending of your chef selection!

Tips for people looking for a room with a nice view: You should request at least the superior room to have a guaranteed nice view! All our superior, deluxe and suite rooms have a nice view of the city... And some rooms offer an incredible view of the Château Frontenac, especially the ones on the back side of the hotel. Upgrade your room from a standard to a superior room to enjoy the city from your window!

See you back soon!

Marc-André
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Saint-Lambert, Canada
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Great hotel!”
5 of 5 stars Reviewed 11 December 2011

A big surprise! The hotel is a 5 minutes walk away from the Centre des congrès, the room was very spacious and breakfast (fruits, yogourt, eggs, baked beans, bagels, cereals...) was more than enough. I will certainly go back.

  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Marc-André Dandeneau, General Manager at Le Champlain Hotel, responded to this review
23 December 2011
Bonjour France!

Thank you for taking the time to write a review about us! You appreciation is important for us! You totally right, the Québec Conference Center is very close by.

The Champlain Hotel is the perfect location for congressmen and business people. We offer free locals calls, free newpapers and free wi-fi Internet for all our guests. What asking more when we travel for business??

In addition, we have a desk in every room, if you need to work on your next presentation before going to sleep in our very confortable beds!

Looking forward to be your host again,

Marc-André
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Additional Information about Le Champlain Hotel

  • Hotel Le Champlain
  • Hotel Champlain Quebec
  • Le Champlain Quebec City
Address: 115 Rue Sainte-Anne, Quebec City, Quebec G1R 3X6, Canada
Price range (per night):* INR9,195 - 17,834

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