“Worst hotel over 100 hotel/motels in more than 20 years travel experiences in US, England, Italy, Japan, Canada, China..”
1. We booked a 2 beds room more than 1 month earlier, and gave me a one bed room at arrival, eventually changed to a 1 double size bed + single size bed room, charged $176/night in steady of $127/night as promised on the web.
2. None made bed, cleaned the room, and changed towels when we stayed there two days
3. Toilet flushing system did not function, the bar for handing towels was almost broken already, we had to ask the hotel to repair, and worked to about 10 pm at night.
4. Very small room, limited parking space.
5. The receipt was impolite, left the room without said a word and let me waiting there for more than 15 min, looks don’t like English speaker.
6. Have to pay internet fee
7. Only one thing is right in the ads, bus is very convenient.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 August 2011
I have looked among our customers of August and found no customer with a Tim first name or last name. I found no customer who rented a room with one double bed and one single bed that paid $176 per night. I found no customer that was in our hotel for two nights and who claimed that the room had not been made. I found no customer who reserved through Booking.com and reserved for a room with two beds. However, if this person stayed at our hotel and had such a bad experience, we will be glad to provide a full refund for their stay, as per the Guarantee of satisfaction that is posted on our web site.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC