We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Back to Hotel Acadia

Hotel Acadia – reviews, photos

3.0 of 5
43, rue Sainte-Ursule, Quebec City, Quebec G1R 4E4, Canada (Formerly La Maison Acadienne)
Hotel amenities
Hotel Acadia
Ranked #40 of 92 hotels in Quebec City
4.0 of 5 stars 197 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

197 reviews from our community

    Trip type
Traveller rating
    68
    72
    27
    22
    8
Date Rating
Montreal, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
“So So”
3 of 5 stars Reviewed 6 February 2012
3
people found this review helpful

We arrived at the hotel and were greeted promptly by a friendly front desk. We stayed in a room a the fifth floor of the hotel. This meant that our ceiling was slanted and in turn our tv was a tiny 12 inches. We paid for a deluxe room with brick wall, the brick wall was very nice but on closer review our hot tub we paid extra for wasn't working. The real trouble though began once we realized the heat was not working. The staff promptly brought a plug in heater which did the job but in the middle of winter the hotel should make sure their heating system is working... The bathroom is tiny as well. The location of the hotel is great, a nice short walk to pretty much anything you would want to see. The buffet is located in a restaurant which is a 5 minute outdoor walk. Not a big deal for us but could be an issue for others. All in all, for the amount of money spent not the best deal considering all the issues our room had and I would probably research other hotel in the area next time.

  • Stayed February 2012, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask nickyweb about Hotel Acadia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francois Bergeron-Ouellet, Director of Sales at Hotel Acadia, responded to this review
23 March 2012
Dear guest,

We are very sorry that problems with our heating system occurred during your stay as well as problems with the whirlpool bath in your room. We understand your disappointment in that matter. We are deeply sorry and we hope to have the chance to welcome you again in our hotel and that everything will be up to your expectations on your next visit, as it is for the large majority of our guests. Thank you for posting your comment, we will make sure that these problems won't happen again to any other guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wakefield, Massachusetts
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“Had a very pleasant stay”
4 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

Our recent stay at the Acadia was very plesant. Our room was quite comfortable, clean and of a decent size. Bed was comfortable. Bathroom was small, especially the shower/tub area, but also clean and well maintained. The staff was very helpful and friendly. Very good option for the price. In a good location in Old Quebec within walking distance of most attractions and some very good resturants. Our only complaint was the noise from the street due to overnight snow removal and trash collection, but that is one of the things you encounter on occassion in a city hotel.

Room Tip: Rooms located off the street may be quieter.
See more room tips
  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Joseph E for Quebec City
Ask Joseph E about Hotel Acadia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francois Bergeron-Ouellet, Director of Sales at Hotel Acadia, responded to this review
19 January 2012
Dear guest,
thank you for sharing your comment on your stay at our hotel Acadia. We are happy to see that you had a nice stay at our hotel and that it had met your expectations. We hope to welcome you again on your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“Great budget option to stay within the wall of Old Quebec.”
5 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

I stayed here for three nights with my partner during September 2011. Old Quebec is such a beautiful place and we really enjoyed our stay.
Service at the hotel was good. Front desk staff were friendly and helpful. The included breakfast was nice. It was served at a restaurant around the corner from the hotel, not at the Acadia.
Our room was quite small but clean and comfortable. It was obvious the room was old but it didn't feel run down.
Location was the real positive. It was located right inside the walls of Old Quebec on a quiet street, but only a short walk from all the sights. I highly recommend staying within Old Quebec, much nicer than the surrounding areas. Hotel Acadia is one of the cheaper options and presents great value for money.
Overall I can highly recommend Hotel Acadia.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask BB1985 about Hotel Acadia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francois Bergeron-Ouellet, Director of Sales at Hotel Acadia, responded to this review
19 January 2012
Dear guest,
thank you for taking some of your time to comment your stay at our hotel Acadia. We are pleased to see that you had a nice stay and that our hotel has met your expectations. We appreciate receiving great comments like yours. We look forward to welcome you again on your next trip to Quebec city!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
“Best Service and Location”
4 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

Amazingly beautiful and very help full staff , stayed in one of the Signature plus and was fully satisfied :)

Room Tip: Go for room 101 or 103 or 304
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Sahil V about Hotel Acadia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francois Bergeron-Ouellet, Director of Sales at Hotel Acadia, responded to this review
3 January 2012
Dear guest, we are more than happy to see that your stay at our hotel was up to your expectations. We are also very recognizing that you took a few minutes to write it online. We will welcome you again with pleasure on your next visit in Quebec City!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great location, comfy and quaint rooms.”
5 of 5 stars Reviewed 22 December 2011

My husband and I stayed at this hotel, which is conveniently located in Vieux-Quebec (Old Quebec), on our first visit to beautiful Quebec City. Our stay was excellent. The hotel was located very centrally, within walking distance of the centre of the old town. Shops, restaurants and sights were all very close by. The room wasn't big, but it was comfy, warm and quaintly decorated. The hotel was very quiet and relaxing, the staff were friendly and helpful, and the breakfast (included) was satisfactory.

We didn't realize there was a complementary jacuzzi/hot tub in the building, otherwise we would have brought our bathing suits!

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by ericaaudris for Quebec City
Ask ericaaudris about Hotel Acadia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francois Bergeron-Ouellet, Director of Sales at Hotel Acadia, responded to this review
19 January 2012
Dear guest,
Thank you for taking some of your time to post your comment on our Hotel Acadia! We are really pleased to see that you enjoyed your stay in our hotel this last december. We are looking forward to receive you again and this time, don't forget your bathing suits! :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Hotel Acadia also viewed

Auberge Aux Deux Lions
5 of 5 stars 303 Reviews
Quebec City, Quebec
Show Prices ABS:HotelCheckRates-d595412?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
L\
4.5 of 5 stars 375 Reviews
Quebec City, Quebec
Show Prices ABS:HotelCheckRates-d185641?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Auberge Saint-Antoine
5 of 5 stars 451 Reviews
Quebec City, Quebec
Show Prices ABS:HotelCheckRates-d209426?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 92 hotels in Quebec City, ranked by popularity »

Been to Hotel Acadia? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Acadia

  • Acadia Hotel Quebec City
  • Acadia Quebec City
Address: 43, rue Sainte-Ursule, Quebec City, Quebec G1R 4E4, Canada (Formerly La Maison Acadienne)
Price range (per night):* INR7,635 - 15,103

Owners: What's your side of the story?

If you own or manage Hotel Acadia, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Acadia
Show the lowest price for this hotel (from our partners)
Show Prices