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Hotel & Suites Normandin – reviews, photos

3.0 of 5
4700, Boul. Pierre-Bertrand, Quebec City, Quebec G2J 1A4, Canada
Hotel amenities
Hotel & Suites Normandin
Ranked #23 of 92 hotels in Quebec City
4.5 of 5 stars 64 Reviews
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64 reviews from our community

    Trip type
Traveller rating
    34
    23
    5
    1
    1
Date Rating
Montreal Quebec
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Comfortable hotel but awful surroundings”
4 of 5 stars Reviewed 26 December 2011

I spend one night at the Hotel & Suites Normandin in mid-december. Welcome was nice, room was newly, fully renovated and comfortable. Affordable and price includes a continental breakfast. This hotel is situated at the crossroad of highways with businesses, stores, a big shopping mall and fast food and bistros around. Very ugly surrroundings but only ten minutes by car to get to old Quebec. I went there because it was affordable and practical not for the beautiful surroundings... An interesting alternative to avoid the pricy old Quebec hotels.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jeffmtl about Hotel & Suites Normandin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis Morency, Director of Sales at Hotel & Suites Normandin, responded to this review
27 January 2012
Dear Guest,

Thank you for the time you took to share your comments about your recent stay at our hotel. I am pleased that you found the comfort and the value you were looking for by choosing to stay with us. Effectively our property is not recognized for the beauty of his surroundings but as you have mention, we are near from every essential services travelers are looking for. Our visitors appreciate that we are located less than 10 minutes drive from the Old Quebec beauties and that we are offering nice rooms at a competitive price.

It will be a pleasure for us to welcoming you back next time you visit Quebec City.


Sincerely yours.

Louis Morency
Sales & marketing Director
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Laval, QC
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Nice clean & good deal”
4 of 5 stars Reviewed 9 December 2011

When looking for a good deal in QC this is a good place to consider. Used mostly by business people, it is off the beaten track but not far from everything as Quebec is quite concentrate as a town.
Rooms are renovated and very nice. Complementary breakfast is nothing spectacular but OK. Staff is great.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JLdesigner about Hotel & Suites Normandin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis Morency, Director of Sales at Hotel & Suites Normandin, responded to this review
27 January 2012
Dear Guest,

Thank you for your comments about our establishment. Your review describes exactly what picture and what expectations travelers should have by choosing to stay at the Hotel & Suites Normandin. A friendly and quiet hotel not located downtown but close to it and which offers nice rooms, welcoming staff and great value.

We look forward to welcoming you back soon.

Sincerely yours.

Louis Morency
Sales & Marketing Director
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Woodbury, Minnesota
1 review
“Good value”
5 of 5 stars Reviewed 20 September 2011

We wanted a reasonably priced hotel within 5-10 minutes of Old Quebec, and the Normandin filled the bill. Rooms were high quality with the normal spate of conveniences and plenty of space. I liked the lounge chair. Breakfasts were very adequate and coffee was great (I am a coffee snob). Had a nice European flavor. We were very pleased in all respects.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask J E about Hotel & Suites Normandin
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Louis Morency, Director of Sales at Hotel & Suites Normandin, responded to this review
12 October 2011
Dear guest,

Thank you for having taken the time to share your comments. I am pleased to see that our hotel was able to meet your expectations and needs. Every effort has been put forward during our recent renovation to provide high quality accommodation while retaining quality, against very competitive price. Our continental breakfast is also an important part of our hosting and I am pleased to learn that you also appreciated this aspect of your stay with us.

We look forward to welcoming you back on your next stay in Quebec City.

Sincerely yours.

Louis Morency
Sales & Marketing Director
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Toronto, Canada
1 review
“Clean and comfortable”
4 of 5 stars Reviewed 7 September 2011

The beds were the most comfortable we've ever slept on. The vents in the washroom were so powerful. The staff was very pleasant and the price was decent. When I come back, I will stay here again. My only concern is that the lobby still has 2nd hand smoke stuck to its carpets, hopefully that will be cleaned soon.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tulippers78 about Hotel & Suites Normandin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond Hill, Canada
1 review
1 helpful vote 1 helpful vote
“Best choice for my budget”
4 of 5 stars Reviewed 11 July 2011
1
person found this review helpful

We stayed there first week of July 2011. The hotel is recently renewed, so everything is clean and top. The room is quiet, the beds are very clean and comfy. Lots of appliances in the room, parking and internet is free; we did not pay a penny more than what we expected (no hidden charge). Very nice place to stay. More than the hotel, are the staff. The hotel employees are really professional and helpful. They have the answer to any question and also they have lots of information. In one word, you don't feel you look just like a "dollar sign" to hotel, you really feel like a customer that must be valued and respected, and you get it. The only negative point I noticed is the restaurant. Well the food is not bad. But we had 4 meals there and each time, we had to ask the personnel to change all our dishes and utensils because they were not clean.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Amooram about Hotel & Suites Normandin
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Louis Morency, Director of Sales at Hotel & Suites Normandin, responded to this review
29 August 2011
Hello dear customer,
First, I want to thank you for having taken the time to share your recent experience with us. I am glad that you did appreicate the great comfort of our recently renovated rooms.I am also very proud about your comments on our staff professionalism and their helpful attitude. Be sure that your appreciation will be transmitted to all of our team. For the negative remarks about your visit at the on-site Normandin restaurant, I will make sure that they will be transmitted to the Restaurant Manager.

Sincerly yours.

Louis Morency
Sales & Marketing Director
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Additional Information about Hotel & Suites Normandin

  • Normandin Hotel Quebec City
Address: 4700, Boul. Pierre-Bertrand, Quebec City, Quebec G2J 1A4, Canada
Price range (per night):* INR6,632 - 10,087

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