We followed Fodor's recommendation for a "quaint and elaborately decorated" hotel and booked 2 rooms for 2 nights at the Manoir St. Genevieve (Aug 11 & 12, 2004). We stayed for only 1 night and were lucky to find another hotel at the Chateau Bellevue for the following night.
Room #1 is right to the left as you walk into the hotel. This room should be a living room or guest sitting area instead of an actual bedroom. Room #1 does have a Victorian frilly look to it but it smelled musty, the air conditioner didn't work, and the bathroom was tiny. It definitely was not "plush" nor did it have "stately English manor furnishings."
The entrance to room #31 is outside on the side street. This room was even worse than the first. The furniture was 1950's formica special. The mattresses sagged so badly they should simply be thrown out and replaced. Although clean, the bathroom was very dated. There was an additional double bed in a bedroom that doubled as a kitchen - very strange. As with room #1, it smelled musty, old, and not well taken care of.
Although vaguely polite, we got no help or even vague recommendations about visiting the old town from the receptionist.
Breakfast was horrific. Although the house has a large kitchen, it was filled with boxes and bric a brac. In fact, the hotel has no dining facilities and breakfast consisted of a plastic cafeteria tray with a cup of coffee, a stale croissant, 1 tiny square of jam, no butter, and an airplane-type orange juice container. We had to take the tray back to our rooms as there was nowhere else to eat.
This hotel was simply run down and instead of 2 stars it should be downgraded to 1 star hotel status. The only good thing about the Manoir St. Genevieve is it's location directly across le Parc des Gouverneurs and behind the Chateau de Frontenac in the old town.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC