We made our reservation well in advance. We booked online and contacted the hotel by email to request information. The response was immediate and very helpful. The rate was very reasonable.

The location: Perfect location to walk to the city. On your way, you pass by a busy restaurant district (The Grande Allee). The food was good but a bit overpriced. The food on nearby Avenue Cartier was very reasonable. Parking was a bit of an issue the first night as the hotel has limited spots available. The church across the street was a good substitute until a spot came available at the hotel.

The Room: We booked a room with two queen beds. When we reached the hotel, the room that was allotted to us was a queen and Murphy bed. At first I was a bit worried about the second bed as Murphy beds are not always the most comfortable. This one was great. I slept wonderful. Very comfortable! The room itself was elegantly furnished with a modern touch. The exposed brick wall and fireplace gave the room a romantic feel. Housekeeping did an amazing job at keeping our room and the hotel spotless.

The Staff: Everyone in the hotel was very pleasant. Everyone from the front desk staff to the Manager of the hotel went out of the way to make us feel at home. The owner even offered to Valet our car so we did not have to wait for a parking spot.

The Restaurant: We did not experience the restaurant. A flood in the hotel (due to a drunk’n guest) caused much damage. The restaurant required renovations. The hotel made arrangements for us to have a full breakfast (not just continental) at a nearby restaurant (cafe Krieghoff). The food in this restaurant was spectacular.

Overall, this was the best stay I’ve ever had in a hotel. I believe the staff and management went to great measures to make us feel welcome and important. As I have worked 5 star hotels for over a decade, I know a good hotel from a bad one. If you read this….you are making a good choice in hotels. Well done Auberge du Quartier!!!!

The room and bath were newly decorated and clean but small and consequently a bit stuffy. We had requested 2 beds-the second bed was a murphy bed which came out of a dresser and left about 6 inches of space in the room. Also, a minor point was that the TV was located on the wall in the upper corner which is very uncomfortable viewing.
During our stay the breakfast room was out of commision so the hotel had arranged for guests to breakfast at a nearby cafe. One of the reasons I stayed here was that breakfast was included. I am not a big breakfast eater but I do like coffee asap in the morning. Having to walk to a nearby cafe(albeit quaint with great food and very friendly staff) is not a good start to my day! We heard the problem was water damage caused by a drunk guest who left his shower on all night!!
The hotel is a 10 min. walk to old Quebec and that is good and bad. I imagine is it much quieter here than there and there is parking which must be a hassle downtown. I got a spot behind the Auberge so I have no complaints there.[There are 14 rooms & only 7 spots at the hotel]. We were tired with all the walking back and forth and around the city.
The best part is the Rue du Cartier right by the hotel. There are lots of great resto-bars and there is an indoor market and shops. It was very pleasant to eat there and not down in the very busy touristy part of Quebec.
On our last morning we wanted to leave early and were surprised that there was no one at the front desk until 8:30 a.m.
There was a sign advising people to inform the desk and to check out the night before but this had not been mentioned when we checked in. It held up our departure about an hour.
The staff was very friendly though.

The room was correct, but first thing I have noticed is that the A/C mesh was very dirty with a lot af dust. When taking a shower, water temperature was changing when my girlfriend took some water and even when she was not taking water. It seems that your shower temperature is depending demand of everybody else in the hotel! I got burn and freezed few times. When we arrived, we had to pay for the parking and the girl at the office told us that we could leave our car the day after there. But, first thing we knew when we leaved the hotel in the morning the day after, another girl was at the office and she told us to remove our car for another customer. Nice way to say goodbye! We had to pay another parking in the city. Including these 2 parkings to pay, we should have pay 20$ more for a big hotel with more advantages including a swimming pool, spa and parking included!

Location:
20 minute walk from Old Quebec
10 minute walk from the night life (This was a family vacation so we skipped the clubs/bars)
5 minute walk from a good cluster of restaurants

People:
The staff were excellent. They were welcoming and helpful with any questions we had.

Breakfast:
The included breakfast was more of a breakfast snack, there was a selection of self serv breads, fruits, cerials, juice milk and coffee. The food was fresh and we could east as much as we liked.

Room:
We have 4 people in our family so I booked a room with two queen sized beds. Well the room was very cozy, it was big enough for the two beds plus a narrow desk but not much more. The TV had to be mounted on the wall because there's no space for it elsewhere. In addition the room was below ground level so the window was small and the amount of natural light was limited. I must say that this was the only downside to our stay.

Overall I would recommend this hotel to others, however, I would just advise you to ask which floor your room is on and avoid the ones below ground level.