It was an absolutely delightful stay at the hotel. There was a large group of students staying there but I never heard them from my 2nd floor room. I love the fireplace in the lounge (which is much like a comfortable living room complete with TV and board games), and I especially loved the complimentary movie/DVD selection and popcorn. It really made it feel cozy! Definitely a fun perk when it's 0 degrees outside on a slow Sunday night.

I also very much appreciated the accommodations and service with regard to my late arrival and taking my room request into consideration (I'd asked for one of the renovated rooms, and something quiet...not sure if they've all been renovated or not at this point, but my room was lovely!). Basic rooms are modest in size; larger than typical European rooms but a bit smaller than traditional U.S. rooms. They're plenty big as far as I'm concerned though - an armoire to hang clothes and three good-sized drawers, a desk, and a separate luggage rack if you just want to live out of the suitcase. A mat at the door can let your snow boots dry out, keeping you from dripping water all over the room - a thoughtful touch. A mini-fridge kept my leftover orange juice from the breakfast basket cold. No tub, but nice shower with good water pressure and consistent hot water. The bed was very comfortable; sheets were clean and fresh.

Hotel staff was very pleasant, patient, and knowledgeable of some things but weren't as sure about non-tourist cafe and bar suggestions. Do some research before you go. I went during the Winter Carnavale, and they did know about that and also sold the polar bear charm you need to gain access to the park, with no 'convenience fee' surcharge, which was nice! All staff I encountered spoke fluent French and English, and were equally as helpful in both!

Maid/cleaning staff also respected the "Do not disturb" signs...a seemingly obvious note, but I can't tell you how many times I've been in a hotel where they still knock and try to open the door. Although I didn't have a car, I overheard the staff mention there is no charge for parking (at least at this time of year...another thing to check before you go). Internet service is free wi-fi; they'll give you an access code at check-in. I had no problems surfing the web in my room.

Truly, no complaints about anything at all. I got a pretty good deal on the room, and imagine I would still be content if I'd paid more. It's quaint, comfortable, clean, and in the absolute center of Old Quebec - the old part of the city within the wall. Highly recommended!

We stayed at the hotel for 4 nights in January. The location is great -- within walking distance of everything that is wonderful in Vieux-Québec. The hotel is modern, but in an historic setting. The room was clean and comfortable. I was impressed by the bathroom layout -- so many bathrooms seems haphazardly designed, but this one was very convenient. Having the basket with a continental breakfast on the door every morning at 8AM is superb. Enjoy a leisurely breakfast in your room before heading out for the day. The staff was extremely friendly and helpful with information, directions, and suggestions. On top of it all, the hotel uses many green practices and is improving every year. One of the best hotel stays I've had.

Probably the best hotel ive stayed at. The staff was great and helped with wtv we needed. The room was small however it was clean and very comfortable to stay in. Defintly recommend it if you plan on staying in old quebec.

Perfect location. Helpful staff. Room was comfortable, modern and clean. Standard room is smaller but was upgraded to Deluxe by booking on website. Highly recommend!