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Hotel Au Jardin du Gouverneur – reviews, photos

16 Mont-Carmel St | (Near Laporte), Quebec City, Quebec G1R 4A3, Canada
Hotel amenities
Hotel Au Jardin du Gouverneur
Ranked #85 of 92 hotels in Quebec City
2.5 of 5 stars 14 Reviews
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14 reviews from our community

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Traveller rating
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Ottawa, Canada
2 reviews
“Good Hotel, AMAZING location”
4 of 5 stars Reviewed 1 August 2008

I'll admit it wasn't the best hotel we've ever stayed in, The rooms were clean but there were a few small repairs that could have been made. The beds were comfortable but nothing amazing. But for the price, you're getting a nice room right in the heart of Quebec city right next door to the Chateau Frontenac! The staff was very nice and spoke English very well. Some small complaints we had were that the street lights coming in the window were a bit bright, and here was some noise from the rooms upstairs but only until around 10:30. Another interesting thing they did is they don't provide a continental breakfast. Instead they provide a $5 gift certificate to L'Omlette, a small restaurant around the corner that specializes in breakfasts. This is good because for a bout $5 you can get a continental breakfast, but if you want to spend a bit more (like us) you can get any kind of breakfast you want. A final thing to keep in mind is parking. Like most places within the walls of Quebec, they don't have on site parking. They give you two options first is the Chateau Frontenac parking, which is right next door, but costs $32 or 24hrs parking. The other option, which we chose, is city hall parking, its about 4 blocks away, but is only $12 for 24hrs.

All in all, an enjoyable stay.

  • Liked — Location!
  • Disliked — Minor repairs need in the room.
  • Stayed August 2008
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
2 reviews
“Stale croissant”
2 of 5 stars Reviewed 17 August 2007

The room was OK, and they are in a good location, but their breakfast is pitiful. ONE single STALE croissant (that's croissant ini the singular, not plural like a reviewer on this site has it). Skip that, and find a restaurant to have a decent breakfast at, with enough, fresh, food. So add that cost to the cost of the room when you comparison shop.

  • Liked — Its location
  • Disliked — The single, lousy, stale croissant for breakfast. It was an insult!
  • Stayed August 2007, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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A TripAdvisor Member
MA
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
“Decent hotel in a great area”
4 of 5 stars Reviewed 23 August 2004
5
people found this review helpful

The Hotel Au Jardin du Gouverneur is in an excellent location; right in Old Quebec. The hotel itself is basic, but clean and quiet, with a very helpful staff. The room I stayed in was on the cheaper side, but still quite large. Continental breakfast (coffee, juice, croissants) is included in the price and was good. There is a soda machine on one of the floors, and ice is available at the reception desk (unfortunately, it closes at 11). If you are looking for a hotel with lots of amenities, this is not the place for you. But if you are looking for a simple, clean hotel at an affordable price (check out the website and ask for the cheaper rooms) in a great location, check this hotel out.

  • Stayed August 2005
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Winnipeg, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
“Great location, lousey room”
2 of 5 stars Reviewed 29 July 2004
5
people found this review helpful

Yes this is a spectacular location! Don't forget to get outside of Quebec city as well if you have the chance. The price is also right for these larger rooms...

BUT this place is 170 years old (really). We had to unplug our tiny 13" room television just to plug in a hair dryer. The AC was tempermental. They argued with us not to leave it on too much, they argued the noise it was making was due to "ice buildup" oh please!! I made such a fuss I think they actually replaced the AC with a new one after we left (rm 202) (they placed us in another hotel down the street). The walls are thin, but it was quiet overall. The floors are extremely dirty and don't get vacuumed. Where there is no carpet there was sticky spots. Yeech. I felt disgused every time I stepped into the room. It also stank quite badly. Every faucette leaked. The tub ran continuously. The 12V razor only outlet is taped over with red tape (??)

The hotel has no services whatsoever. The only phone is on the main floor. We had no icemaker. The continental breakfast is terrible. The croissant was hard each day.

Oh well! the staff was pretty friendly tho.
If you take this place, make sure your AC works and hope for the best.

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A TripAdvisor Member
Maine, USA
1 review
9 helpful votes 9 helpful votes
“Perfect location; Not bad for the price”
4 of 5 stars Reviewed 2 October 2003
9
people found this review helpful

This hotel has an unbeatable location in Vieux Quebec. It faces the Parc des Gouverneur and is next to the Chateau Frontenac. Almost everything is within walking distance. The rooms are fairly large, if a little old feeling. The included continental breakfast is on the light side, but this is a city to save room for lunch and to over do it at dinner. The parc which it faces has several other small, affordable yet nice hotels. Of those we have tried facing this park, this is not our first choice, but, as our first choice is full, we will spend our upcoming visit at Au Jardin des Gouverneur.

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Additional Information about Hotel Au Jardin du Gouverneur

16 Mont-Carmel St | (Near Laporte), Quebec City, Quebec G1R 4A3, Canada
Price range (per night):* INR7,635 - 8,973

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