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Hotel Au Jardin du Gouverneur – reviews, photos

16 Mont-Carmel St | (Near Laporte), Quebec City, Quebec G1R 4A3, Canada
Hotel amenities
Hotel Au Jardin du Gouverneur
Ranked #85 of 92 hotels in Quebec City
2.5 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
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    6
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Date Rating
Toronto
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“Dirty place, but great location!”
1 of 5 stars Reviewed 21 August 2011

The only good thing I can say about this hotel is... location!
It is located next door to the famous Chateau Frontenac!
It was the most important thing for us- to be in this location, so we booked this hotel for one night and knew very well what to expect!

Yes, I’ve read the bad reviews (they are all true!) and I was prepared to see a very, very old building, to find extremely dirty and dusty windows, gross bathrooms, to experience a very uncomfortable sleep on a squeaky mattress.
I was not surprised that we were not able to lock the door to our room, as it didn’t work, so we just did not lock our door… :-)
There is no reception in the hotel and no services whatsoever – the reception is in a neighbouring building, but we did not want to waste our time to go and ask for help. We didn’t want to spend any time inside. We left our bags and went out to be charmed by the Old Quebec. It is a very beautiful town and the location we chose was exellent.
We came back late at night and we woke up really early to leave this hotel.

We got a $5 coupon per person for the restaurant L'Omelette, (which was fantastic and highly recommended place for a breakfast.)

I don't think we will return to this hotel ever again!

Room Tip: Don't stay in this hotel, unless you absolutely prepared :)
See more room tips
  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Marianna2008Toronto about Hotel Au Jardin du Gouverneur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westchester, NY
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“convenient but bare bones”
2 of 5 stars Reviewed 12 August 2011
1
person found this review helpful

This is an old building that has been retro-fitted as a hotel. There are many like this in the old part of Quebec City. It is right next to the famous Frontenac, facing a square, and so it was very convenient. There were flies in the room, a lot of incoming street sounds and lights at night. There's no place to put anything down in the bathroom - not even a toothbrush! The reception area is in a neighboring building, so you have to go out if you need help. There's no phone, clock or coffee pot. It was fairly clean and the beds weren't bad.

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask MarinaMay about Hotel Au Jardin du Gouverneur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Spend a little more to upgrade out of there!”
2 of 5 stars Reviewed 8 September 2010

To start im not to picky about where we stay, but upon first entering the building, you can see it needed some repair. Now, there are some nice rooms there, but not the one we got at the $75 a night rate. At first glace the carpet was gross and the room smelled. When i started to look closer at the carpet there were toe nails all over the place. NOT fresh cut ones either, they were all yellow and stuff making me think they were there for a while. So at that point we went over to the office and got an upgrade for a added $25 a night and they gave us a room at one of their other hotels called Hotel Beau Site. It was well worth the money and it was only 100ft away from jardin du gouverneur.

  • Stayed September 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask NR-NATE about Hotel Au Jardin du Gouverneur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
1 review
1 helpful vote 1 helpful vote
“Stay away from here”
1 of 5 stars Reviewed 22 August 2010
1
person found this review helpful

We booked this hotel through Easyrez.com who showed about 25 very good reviews. There was a 43 dollar non-refundable deposit to be applied to the room charge. All the information on Easyrez is bogus. The place is far from tourist attractions, in a shoddy part of town, is without elevators and had shallow catacomb crooked hallways meandering to our room. My wife who had breast cancer three years ago followed by a stroke last year and has arthritic knees asked me not to stay and we requested to cancel. The clerk insisted we be charged for two nights and the deposit. We are now in the process of disputing all the charges as we were billed for it all. What a fraudulent operation by Easyrez and the hotel!

  • Stayed August 2010, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask snajder about Hotel Au Jardin du Gouverneur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Senior Contributor
43 reviews 43 reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
“Charming and wonderful”
4 of 5 stars Reviewed 18 August 2010
1
person found this review helpful

I stayed here with my mother (who is 60) and we both absolutely loved it! The location is amazing. It is located next door to the Chateau Frontenac, but of course it is much much cheaper. The room was very clean and it had windows which we kept open instead of using the AC (it gets cold out there at night). The only cons are: our room was on the 4th floor so we had to lug our luggage up there and the tv was fuzzy (but who really watches much tv when you're in such a gorgeous city). Also, for breakfast you get a $5 coupon per person for the restaurant L'Omelette, which is fantastic!! Definitely will stay here next time we come :)

  • Stayed August 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Personal_Legend1 about Hotel Au Jardin du Gouverneur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Au Jardin du Gouverneur

16 Mont-Carmel St | (Near Laporte), Quebec City, Quebec G1R 4A3, Canada
Price range (per night):* INR7,635 - 8,973

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