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Le Grande-Allee Hotel and Suites – reviews, photos

3.0 of 5
601 Grande-Allee Est | (Near Lachevrotière), Quebec City, Quebec G1R 2K4, Canada
Hotel amenities
Le Grande-Allee Hotel and Suites
Ranked #54 of 92 hotels in Quebec City
3.5 of 5 stars 106 Reviews
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106 reviews from our community

    Trip type
Traveller rating
    31
    39
    18
    11
    7
Date Rating
Bangor, Maine
1 review
2 helpful votes 2 helpful votes
“Never Again”
1 of 5 stars Reviewed 1 December 2010
2
people found this review helpful

Two nights at this establishment were more than enough to convince my traveling companion and I that we had made the wrong choice of lodging. The pictures on the website were definitely misleading -- we expected so much more than a sluggish air conditioner, the sloth-like internet, a malfunctioning ice maker, and a toilet that would not stop running until we jiggled the handle. These issues, coupled with the noise from the late-night revelers in the street outside, made for a sweltering and sleepless stay. We were not impressed.

  • Stayed July 2010, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask TJM04401 about Le Grande-Allee Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francois Bergeron-Ouellet, Director of Sales at Le Grande-Allee Hotel and Suites, responded to this review
6 December 2010
Dear client, we are sorry that your stay was not as you expected, and even more sorry to see your comment more than 5 months after your stay. Our website contains all our room categories and we put a lot of effort to make sure that our room descriptions and pictures are as representative as possible and clear enough to guide our guests to select the right product for their needs. Unfortunately, your stay was troubled with couple of disagreement that we have fixed since your stay. We wish to welcome you another time to demonstrate it.
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Kitchener, Canada
1 review
“Memorable Experience”
4 of 5 stars Reviewed 30 November 2010

My boyfriend and I just got back last night from a 3 night, 4 day trip from Quebec City. We stayed at the Grande Allee the whole stay. This hotel is so quiant and perfect! Dont expect to be staying at the Hilton. If you want "the whole eurpoean experience" stay here. The service was great, the breakfast was good for free...what do you expect when its free? The room was always clean by the time we got back in the early afternoon as well.
I recommend this to anyone who wants to think outside the box and wants the complete opposite from the Hilton experience. 2 thumbs up!!

  • Stayed November 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask silva220 about Le Grande-Allee Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francois Bergeron-Ouellet, Director of Sales at Le Grande-Allee Hotel and Suites, responded to this review
6 December 2010
Dear guest, we are very happy to see that you enjoyed your stay in our establishment. As our small hotel is built in a 19th century building, we want to offer that historic ambiance with an actual comfort and a more personalized approach. We are very happy to see that you enjoyed that type of experience and wish to welcome you again in our hotel for your next visit in Quebec City. Thank you very much.
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Gatineau (Québec)
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very nice hotel”
5 of 5 stars Reviewed 8 October 2010

Stayed 2 nights at the Chateau Grande Allée. Very satisfied. Polite staff. Breakfast OK. Close to everything in the old Québec. Will go back for sure.

  • Stayed September 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask FB1212 about Le Grande-Allee Hotel and Suites
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Francois Bergeron-Ouellet, Director of Sales at Le Grande-Allee Hotel and Suites, responded to this review
21 October 2010
Thank you for taking the time to show us your appreciation of our hotel. It helps us to improve and target the needs of our guests. We hope to welcome you again really soon.
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Kitchener, On
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Would stay there any time!!”
5 of 5 stars Reviewed 28 August 2010

My wife surprised me with a short trip to Quebec City to celebrate my 60th birthday. The hotel was recommended by our travel agent who had stayed there before recent renovations. Located in an older 3 story walk up. Narrow halls and stairways feature old wood mouldings and what appear to be the original doors and trim. Blends right into the charm of old Quebec City.
The room was quite cozy and quaint with wood floors, exposed brick facade on some of the walls. The room had a three piece bathroom with a separate two person tub in the bedroom.
A great location on Rue Grande Allee just 500 m from the old city wall. The district is surrounded by several restaurants and patios.

  • Stayed August 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BobAndLynn about Le Grande-Allee Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great for Party hounds!”
4 of 5 stars Reviewed 3 August 2010

We recently stayed at this hotel. Nobody tells you about the 8 foot disco ball that hangs outside a very popular bar. The rooms were sufficiently soundproofed but the disco lighting was slightly annoying. The service was efficient and pleasant. The room was spacious and well appointed although the outside traffic was disturbing at time. The continental breakfast was disappointing I recommend you eat elsewhere on the strip.
However , even though you are situated outside the wall of Quebec City everything is within close walking distance.
Couples looking for a great nightlife, this would be the place to stay. Just by walking across the street you are right in the heart of partyville!

  • Stayed August 2010, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Aleks_57 about Le Grande-Allee Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francois Bergeron-Ouellet, Director of Sales at Le Grande-Allee Hotel and Suites, responded to this review
9 August 2010
Thank you for your comment about our establishment. We are making a lot of effort to be sure that the location of the hotel and the animated ambiance of the Grande-Allee street is a plus value for our guests. As for the continental breakfast, it is generally appreciated from our guests, since it is free. We are looking foward to welcome you again in our hotel.
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Additional Information about Le Grande-Allee Hotel and Suites

  • Chateau Grande Allee
Address: 601 Grande-Allee Est | (Near Lachevrotière), Quebec City, Quebec G1R 2K4, Canada
Price range (per night):* INR7,691 - 13,877

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